Blanch Carino Salvana
...
Zone 1 Purok 6 Katipunan, Villanueva Misamis Oriental,CAV
Summary
Customer service professional with solid background in managing customer interactions and ensuring satisfaction. Known for reliability and adaptability, consistently achieving positive outcomes. Excel at conflict resolution and effective communication, fostering collaborative team environment.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
PROMOTER
ACABAR
03.2018 - 06.2018
- Promoting a food brand
CASHIER
JOLLIBEE
01.2021 - 12.2022
- Taking customers orders and serving their orders
CUSTOMER SERVICE
TELEPERFORMANCE
01.2023 - 07.2023
- Assigned at T-Mobile
- Handle sensitive customer data with utmost care and confidentiality
- Ensure excellent customer service through quick and effective actions to solve the client's issues.
CUSTOMER SERVICE ADVISOR
SUPPORT ZEBRA LLC
01.2023 - 03.2025
- Assigned at PizzaHut
- Taking customer's orders
Education
Bachelor of Science - Criminology
Cagayan De Oro College
Cagayan De Oro, Province Of Misamis Oriental, Philippines 04.2001 -
Senior High School - Accountancy, Business, And Management
Cagayan De Oro College
Cagayan De Oro, Province Of Misamis Oriental, Philippines 04.2001 -
Skills
Artistic problem-solving
Collaborative decision making
Computer Literate
Data trend analysis
Effective communication
Responsive to new challenges
Organizational time strategies
Versatile in diverse work situations
License
Criminologist
Certification
On the Job Training (Criminology)
Timeline
On the Job Training (Criminology)
12-2023
CUSTOMER SERVICE
TELEPERFORMANCE
01.2023 - 07.2023
CUSTOMER SERVICE ADVISOR
SUPPORT ZEBRA LLC
01.2023 - 03.2025
SPECIAL INVESTIGATIONS and DETECTIVE TRAINING PROGRAM
10-2022
BOSH Training for Safety Officer 1
08-2022
CASHIER
JOLLIBEE
01.2021 - 12.2022
PROMOTER
ACABAR
03.2018 - 06.2018
Bachelor of Science - Criminology
Cagayan De Oro College
04.2001 -
Senior High School - Accountancy, Business, And Management
Cagayan De Oro College
04.2001 -