BLAIR JANSSEN CORNEJO

• Provide assistance to resolving consumer disputes.
• Works on conducting a screening report for the consumers.
• Investigating all criminal and eviction histories for consumers.
• Collected, arranged, and input information into database system.

• Help patients to enroll in a mailing pharmacy.
• Place orders for patient's medications.
• Contacting patients to verify doctor's information.
• And contacting doctor's office for patient's prescription.

I worked with TIGERDIRECT.COM account.

• Handling customer concerns through calls, emails, and chats.
• Explain bills.
• Collect payments.
• Assist other concerns, like providing compatibility of the gadgets, explaining rebates and promotions.

I worked with DISH NETWORK account.

• Explains bills and collecting payments for the customers.
• Help the customers to upgrade or any additional subscriptions on their account.
• Managed high levels of call flow and responded to technical support needs.