Summary
Overview
Work History
Education
Skills
Timeline
Bill Jasper Bojos

Bill Jasper Bojos

Production Coordinator
Valenzuela

Summary

Effective Production Coordinator with 7 years of experience in scheduling production and monitoring performance. Committed to engaging with employees when planning production and implementing project schedules. Successful in collaborating with managers when reviewing performance metrics to determine inefficiencies and develop new corrective protocols. Experienced in communicating the reasoning for procedural changes to workers and eager to boost morale. Dedicated Production Coordinator with years of experience in planning and monitoring production schedules and quality standards. Meticulous in tracking production details to promote efficiency, safety and on-time delivery. Talented in collaborating with team leaders to promote smooth inter-departmental communication.

Overview

10
10
years of professional experience

Work History

Production Coordinator

Evo Fixture Fabrication And Services
Valenzuela
11.2017 - 01.2024
  • Collaborated with supervisors and team members to ensure optimal supply levels.
  • Developed and managed schedules, offering internal support for manufacturing teams.
  • Generated detailed reports for all production tasks, covering volume, materials, and quality assurance.
  • Negotiated cost-effective contracts with suppliers and vendors.
  • Monitored production task progress for timely completion.
  • Managed inventory and supply chain functions for materials and equipment.
  • Assisted in budgeting and accounting for production tasks.
  • Liaised with production manager, suppliers, and vendors to address production needs.
  • Collaborated with cross-functional teams to align production plans with customer requirements.

Technical Support Representative

Concentrix
Quezon City
05.2016 - 11.2017
  • Collaborated with supervisors to address customer inquiries and technical issues in a cooperative manner.
  • Utilized ticketing systems to efficiently manage and track support.
  • Resolved a diverse range of technical issues across multiple systems and applications for customers in various time zones.
  • Translated complex technical problems into understandable language for non-technical users.
  • Assisted customers in identifying and explained solutions to restore service and functionality.
  • Installed, configured, and maintained computer systems and network connections.
  • Conducted research to identify solutions for technical problems.
  • Diagnosed hardware, software, and network issues using test scripts, personal expertise, and thoughtful questioning.
  • Documented support interactions for future reference.
  • Provided technical assistance and responded to customer inquiries over the phone.

Technical Support Representative

Convergys
Sta Cruz. Manila
09.2013 - 03.2015
  • Effectively handled a large volume of calls, resolving technical support issues.
  • Assisted customers in identifying and resolving problems to restore service and functionality.
  • Utilized ticketing systems to efficiently process support actions.
  • Simplified complex technical problems for non-technical users. Identified potential sales and cross-selling opportunities and informed the supervisor.
  • Responded promptly to incoming sales leads and technical support requests.

Education

College - Information Resources Management

Informatics , Sm North Edsa
2004 - 2004

Skills

Procurement process

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Timeline

Production Coordinator - Evo Fixture Fabrication And Services
11.2017 - 01.2024
Technical Support Representative - Concentrix
05.2016 - 11.2017
Technical Support Representative - Convergys
09.2013 - 03.2015
Informatics - College, Information Resources Management
2004 - 2004

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Bill Jasper BojosProduction Coordinator