Bia Severino
Bacolod City
Summary
Dynamic Assistant Restaurant Manager with proven expertise in shift management and staff training, honed at Negros Wingold Corporation. Excelled in enhancing customer satisfaction and streamlining operations, ensuring food safety compliance and optimal inventory levels. Demonstrated leadership by boosting team productivity and morale, directly contributing to the restaurant's operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Negros Wingold Corporation
07.2022 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
Service Crew
Negros Wingold Corporation
11.2018 - 07.2022
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
Education
Bachelor Of Science In Business Administration - Marketing Management
Bacolod City College
Bacolod City06.2022
Skills
- Shift management
- Employee scheduling
- Food safety compliance
- Staff training and development
- Restaurant operations
- Inventory control
Certification
Civil Service Eligebility
Timeline
Assistant Restaurant Manager
Negros Wingold Corporation
07.2022 - Current
Service Crew
Negros Wingold Corporation
11.2018 - 07.2022
Bachelor Of Science In Business Administration - Marketing Management
Bacolod City College