Beverly Llanes
Tagum City, Davao
Summary
Detail-oriented Pharmacy Cashier with expertise in developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Self-motivated, organized and professional team player.
Overview
3
3
years of professional experience
Work History
Pharmacy Cashier
Mercury Drug Store
Tagum City, Davao
03.2021 - Current
- Greeted customers, provided excellent customer service, and answered inquiries in a timely manner.
- Processed payments accurately using cash registers and credit card machines.
- Provided accurate change for transactions and balanced the daily till at the end of each shift.
- Performed general housekeeping duties such as stocking shelves, organizing merchandise, and cleaning work areas.
- Assisted pharmacy staff with prescription filling and other tasks as needed.
- Verified patient information to ensure accuracy of prescriptions filled.
- Ensured all safety protocols were followed when handling medications or hazardous materials.
- Maintained records of sales transactions for inventory control purposes.
- Answered phone calls from customers regarding product availability and pricing information.
- Resolved customer complaints in a professional manner while maintaining company policies and procedures.
- Organized returned items according to store policy and restocked them on shelves accordingly.
- Tracked inventory levels regularly to ensure adequate stock was available for sale.
- Assisted customers with locating specific items within the store.
- Operated computer systems to enter customer orders into the system.
- Prepared purchase orders for products that needed to be replenished.
- Reconciled discrepancies between physical count of inventory versus computer generated reports.
- Monitored expiration dates on products stored in the pharmacy area.
- Reported any suspicious activities or theft attempts immediately to management.
- Participated in team meetings to discuss new initiatives or changes in processes.
- Answered customer questions and referred to pharmacist for medication information.
- Processed credit card, EBT and cash payments with electronic computer system.
- Verified written prescription and refill requests to confirm complete and accurate information for pharmacists.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Implemented company asset protection procedures to minimize profit loss.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
Bachelor of Elementary Education - Generalist
University of Southeastern Philippines
Tagum City Davao Del Norte 08.2017 - 06.2020
Skills
- Cash Register Operations
- Payment Processing
- Customer Service
- POS Systems
- Cash Handling
- Product Recommendations
- Return and Exchange Processing
- Product Knowledge
- Honest and Dependable
- Retail Operations
- Basic Mathematics
- Order Taking
Languages
English
First Language
English
Advanced
C1
Timeline
Pharmacy Cashier
Mercury Drug Store
03.2021 - Current
Bachelor of Elementary Education - Generalist
University of Southeastern Philippines
08.2017 - 06.2020
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