Beverly Dungca

a. Overall management of the Department’s delivery of business
analysis activities and output, in support of the Bank’s enterprise
projects and other initiatives, ensuring these are within the Anti-
Money Laundering (AML), Compliance and other regulatory
framework, customer centric and responsive to business and
operational requirements.

b. Review policies, procedures and operations manuals from different operations and business units of the bank, as part of the
Divisions’ Clearing House function, ensuring inputs that promote
process effectiveness and efficiency, and considering customer
experience.

Handles and manages various enterprise projects and business
process review and develop necessary Standard Practice Instructions (policies and procedures) relating to newly implemented projects

Part of the team that handles and manages various projects and develop circulars and operations manuals for branches.

Handles and manages various projects of the Retail Business
Group and develop necessary Standard Practice Instructions (policies and procedures) relating to newly implemented projects.

Handles and manages various projects of the Retail Business
Group and develop necessary Standard Practice Instructions (policies and procedures) relating to newly implemented projects.

Process account opening and over-the-counter transactions (i.e. deposit, withdrawal, encashment, etc.) and ensure that these are processed in accordance with the Bank's policies and within the standard.

Process account opening and over-the-counter transactions (i.e. deposit, withdrawal, encashment, etc.) and ensure that these are processed in accordance with the Bank's policies and within the standard turnaround time.

Handles preparation of inventory and various reports.