To join an organization where I can use my skills and knowledge and to further explore my skills through continues learning and interactivity with fast pace development of industry.
Account Manager
-Develop and maintain strong relationship with existing clients.
-Serve as the primary point of contact for assigned accounts.
-Understand client needs and provide tailored solutions and product recommendations.
-Meet or exceed monthly and quarterly sales targets.
-Answering incoming calls, emails, SMS or messages from customers promptly professionally.
- Doing Outbound Calls to follow up for the other needed information.
-Answer incoming calls, emails or messages from customers promptly and professionally.
-Resolve customer issues, concerns or complaints efficiently and courteously.
-Document customer interactions and maintain detailed records in the system.
-Stay updated on product knowledge and company procedures.
-Meet individual and team performance targets such as response time, resolution rate, and customer satisfaction.
-Verify and review data for sales and expenses.
-Generate reports and summaries as requested.
-Ensure confidentiality and security of sensitive information.
- Greet customers and provide friendly, efficient services.
-Process sales transactions accurately using cash payments.
-Receive payments in the forms of cash,vouchers etc.
-Issue receipts,refunds,or change as necessary.
-Balance the cash drawer at the beginning and end of each shift.
-Plan,request and process supplies materials and equipment based on organizational needs.
-Receive, inspect and verify the quality and quantity of delivery goods.
-Maintain accurate inventory records using manual logs or inventory management system.
-Monitor stock level and conduct regular physical inventory checks.
-Coordinate with suppliers and vendors for order placements, deliveries and returns.
-Accurately enter data from source documents into databases, spreadsheets,
-Organize and file completed documents and data.
-Assist with other administrative tasks as assigned.
- Prepare and process payroll for laborer
-Verify employee attendance, hours worked, leave and other compensation-related data.
-Prepare and issue accurate invoices based on sales, contracts, or services delivered
-Maintain organized records of all billing transactions.