Beth Capiyao

1. Managed patient medications, ensuring accurate dosages and timely administration.

2. Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

3. Mobility assistance

4. Oxygen Administration

5. Wound and Bedsore care

6. Feeding Assistance

7. Emotional Support and Companionship

8. Monitor Vital Signs

9. Give report to families

10. Maintained clean, safe, and well-organized patient environment.

11. Enhanced patient comfort by providing compassionate and attentive personal care.

12. Documented vitals, behaviors, and medications in client medical records.

13. Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

2017 up to present

Provided dedicated care and support to my partially disabled elderly mother in her daily activities, including personal hygiene, meal preparation, and mobility assistance, ensuring her comfort and well-being.

• Maintained clean, safe, and well-organized patient environment.
• Monitored vital signs and reported any abnormalities to healthcare providers promptly.
• Managed patient medications, ensuring accurate dosages and timely administration.
• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Enhanced patient comfort by providing compassionate and attentive personal care.
• Documented vitals, behaviors, and medications in client medical records.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

• Gained hands-on experience in providing tender loving and compassionate care to elderly people.
• Help the elderly residents on eating their meals, taking their medicines on time, bathing, changing diapers and monitoring their vital signs.
• Assist the elderly residents improve or maintain their locomotor movement thru exercise or walking around the perimeter as well as their social interaction by letting them all join programs or parlor games.
• Making sure that the place is clean by doing a little domestic chores.
• Actively listening to their stories or sentiments in life to lessen their boredom or longing for their families.

• Demonstrated exceptional customer service skills by efficiently handling inbound calls daily, addressing inquiries, resolving issues, and providing product/service information to customers.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
• Collaborated with team members to develop best practices for consistent customer service delivery.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.