Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bernie Ortizuela

Caloocan City, Metro Manila,00

Summary

Experienced security guard with 8 years in risk assessment, incident management, and surveillance. Proven success in reducing theft and enhancing team protocols.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Security Guard

ICT Security and Investigation Agency Inc./client Commission on Audit
03.2020 - 08.2025
  • Monitored premises to ensure safety and security compliance.
  • Conducted regular patrols to detect and prevent unauthorized access.
  • Implemented emergency response procedures during critical incidents.
  • Collaborated with law enforcement for incident reporting and follow-up.

Security Guard (Bank and Armored) EastWest Bank

Steelhawk Security and Investigation Agency Inc.
01.2019 - 03.2020

1. Access control and monitoring 2. Patrolling the premises 3. Emergency response 4. Enforcing safety protocols 5. Customer assistance and support Essential skills and q

  • Manage entry points: Security guards oversee all entry points to the bank using systems like ID checks, security badges, or electronic access controls to verify the identity and purpose of individuals entering the premises.
  • Monitor restricted areas: Guards keep a close watch on areas such as vaults, server rooms, or offices containing sensitive information to prevent unauthorized access. They may use surveillance equipment, patrols, or physical barriers to secure these spaces.
  • Oversee CCTV cameras: Guards monitor CCTV systems at all times to identify and track suspicious activities. They also review footage when investigating incidents and provide evidence to law enforcement if necessary.
  • Detect suspicious behavior: Security guards must be vigilant and notice anomalies, suspicious behavior, and odd incidents to thwart any attempted robberies or criminal activity.
  • Safe cash or asset transfer: Guards oversee the secure handling and transport of money and other valuables in person and through CCTV systems.
  • Regular inspections: Guards routinely patrol the bank’s interior and exterior, including parking lots, ATM areas, and loading docks. These patrols deter potential criminal activity and provide a visible security presence.
  • Detecting and addressing issues: During patrols, guards remain alert for safety hazards such as blocked exits, damaged equipment, or suspicious behavior. They then address these hazards by bringing them to the appropriate departments or supervisors.
  • Critical incident management: Trained security guards can handle emergencies like robbery attempts, fire alarms, or medical crises. They follow established protocols to ensure the safety of employees and customers while keeping risk levels down.
  • Collaboration with authorities: Guards work with law enforcement or emergency services, providing key information and help during incidents. They also provide evidence when asked.
  • Enforcing bank security policies: Guards ensure that all employees and visitors adhere to the bank’s safety and security regulations, such as proper handling of keys, securing sensitive documents, or adhering to visitor procedures.
  • Emergency preparedness: They organize and supervise emergency drills, making sure staff know how to respond to situations like evacuations.
  • Point of information: Security guards serve as the first point of contact for customers, providing directions, answering questions, or addressing concerns related to security or accessibility.
  • Conflict resolution: In disputes, such as customer disagreements or issues with services, guards intervene to de-escalate tensions. Their ability to manage such situations calmly helps maintain a professional and safe atmosphere for everyone.

Security Guard

VV Security Agency
03.2014 - 02.2018

A security guard patrols a building to ensure safety and protection for the property and personnel. Often, they oversee security for a specific building or area during their shift. If there is a problem related to criminal activity, a safety issue, unauthorized personnel at the location or other similar disturbances, a security guard solves the problem or contacts authorities to help solve it. Some common duties of a security guard include:

  • Ensuring employees have identity verification and that unauthorized people cannot enter the workspace without guest passes or other credentials
  • Monitoring video surveillance for any unusual activity in locations around the office
  • Performing security procedures such as metal detectors or bag checks
  • Educating staff on proper security procedures and requirements
  • Performing routine inspections of specific areas
  • Communicating with local enforcement about any incidents and ensuring local and federal security compliance
  • Preventing criminal activity or detaining suspects who they find stealing, damaging property, or performing other crimes

To fulfill the necessary responsibilities, security guards might perform several specific duties. These might include:

  • Greeting employees or customers
  • Checking visitors in and out
  • Securing assigned posts
  • Patrolling stores or grounds on foot
  • Patrolling in a vehicle
  • Answering and making phone calls
  • Reporting incidents

K9 Handler

Zemog
01.2011 - 02.2012
  • Train and handle one or multiple K9 dogs in various operational activities, such as searching for suspects, tracking, crowd control, and drug detection
  • Conduct daily K9 training sessions to maintain and improve the dogs' skills and abilities
  • Provide proper care and maintenance for the K9 dogs, including feeding, grooming, and exercising
  • Maintain accurate records of the K9 dogs' training, certifications, and health status
  • Work closely with other law enforcement agencies, as required
  • Maintain a high level of knowledge and expertise in K9 training techniques, tactics, and equipment

Education

Bachelor's Degree - Law Enforcement

California State University
Los Angeles, California

None - None

Bagong Salug National High School
Bacong, Salug, Zamboanga Del Norte
03-2009

Skills

  • Surveillance Systems
  • Access Control
  • Emergency Response
  • Risk Assessment
      • Incident Reporting
      • Patrolling
      • Safety Training
      • Security Audits

    Certification


    • First Aid and CPR - Train By red cross
    • EDD/Fire drill and disaster management training

    Languages

    English
    Beginner (A1)
    Spanish
    Beginner (A1)
    French
    Beginner (A1)

    Timeline

    Security Guard

    ICT Security and Investigation Agency Inc./client Commission on Audit
    03.2020 - 08.2025

    Security Guard (Bank and Armored) EastWest Bank

    Steelhawk Security and Investigation Agency Inc.
    01.2019 - 03.2020

    Security Guard

    VV Security Agency
    03.2014 - 02.2018

    K9 Handler

    Zemog
    01.2011 - 02.2012

    Bachelor's Degree - Law Enforcement

    California State University

    None - None

    Bagong Salug National High School
    Bernie Ortizuela