BERNARDO EVITE NAVARRO JR.
Applicant
Mambugan, Antipolo City,RIZ
Summary
To seek an opportunity wherein I could enhance and apply related skills; widen my knowledge through experiences; and develop my personality as a team player and a career individual to at least assist such institution I may be in.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Fraud Analyst
LizardBear Tasking, Inc.
Antipolo City, Province Of Rizal, Philippines
08.2023 - Current
- Enhanced detection capabilities for potential fraudulent activities through regular review of account transactions and patterns.
- Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
- Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.
- Facilitated information sharing among team members through regular meetings and discussions, fostering a collaborative work environment focused on continuous improvement.
- Improved overall efficiency in fraud analysis by streamlining processes and optimizing tools used for data analysis.
- Conducted thorough investigations into suspicious account activity, leading to identification and mitigation of potential fraud.
Team Leader Apprentice
LizardBear Tasking, Inc.
Antipolo City, Province Of Rizal, Philippines
08.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Medical Documentation Specialist - Valmar Surgical
EMAPTA
Makati City
07.2021 - 07.2023
Customer Service Consultant
SITEL Philippines
Quezon City
06.2017 - 07.2021
- (MetLife Dental Insurance - Benefits and Claims Specialist)
General Accounting Associate
TANAY RURAL BANK, INC.
Pasig City
04.2016 - 06.2017
- TRB Corporate Center, Ortigas Center
Education
Bachelor of Science in Business Administration - Financial Management
University of Rizal System
Binangonan01-2016
Secondary - undefined
Vicente Madrigal National High School
Palangoy-Pantok Binangonan01-2010
Elementary - undefined
Dona Susana Madrigal Memorial School
Pantok Binangonan01-2006
Skills
Good written and verbal communication/presentation skills
Able to maintain confidentiality of documents
Dedicated and focused individual; Team Player
Oriented in MS Applications (Word, Excel and PowerPoint Presentation)
Knowledgeable in GL-net Accounting System
With background in basic bookkeeping; Accounts Payable, Accounts Receivable; Check Preparation; Vouching
Excellence in Customer Service
Experience-related skills:
Procedure review
Effective communication
Anti-fraud systems
Data analysis
Case management
Ethical standards
Fraud identification
Banking operations
Account information review
Problem-solving
Teamwork and collaboration
Adaptability and flexibility
Analytical thinking
Attention to detail
Multitasking Abilities
Time management
Investigation documentation
Interpersonal communication
Interpersonal skills
Certification
National Certificate for Bookkeeping (NC III)
Disclaimer
I hereby certify that the preceding information is true and correct to the best of my belief.
Timeline
Fraud Analyst
LizardBear Tasking, Inc.
08.2023 - Current
Team Leader Apprentice
LizardBear Tasking, Inc.
08.2023 - Current
Medical Documentation Specialist - Valmar Surgical
EMAPTA
07.2021 - 07.2023
Customer Service Consultant
SITEL Philippines
06.2017 - 07.2021
General Accounting Associate
TANAY RURAL BANK, INC.
04.2016 - 06.2017
Secondary - undefined
Vicente Madrigal National High School
Elementary - undefined
Dona Susana Madrigal Memorial School
Bachelor of Science in Business Administration - Financial Management
University of Rizal System