Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Bernardino Bartolome
Olongapo City
Summary
Work History
Exactstar Subic Bay Corporation
Customer Service Representative
2023.12 - Current (9 months)
Job overview
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Proactively sought out additional training resources to stay current on industry trends and improve personal skills as an Email Support Representative
- Achieved high-quality support by consistently meeting or exceeding performance metrics
- Maintained a high level of accuracy in all email correspondences, ensuring that customers received clear and concise information to address their inquiries effectively
- Streamlined response times for efficient email support, improving overall customer experience
Education
Columban College Olongapo City
Bachelor of Science from Information Technology
2001.04
University Overview
Skills
Data Collection
undefinedTimeline
Customer Service Representative
Exactstar Subic Bay Corporation
2023.12 - Current (9 months)
Columban College
Bachelor of Science from Information Technology
2001.04
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