Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Extracurricular Activities
Languages
References
Timeline
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Bernard Aron Manib

Bernard Aron Manib

Pasay City, Metro Manila

Summary

Adept at enhancing customer experiences and excelled in both hospitality and sales. My expertise in customer service excellence significantly boosted loyalty and operational efficiency. Known for exceptional work ethic, adaptability, and a knack for conflict resolution, I consistently drive improvements and foster positive environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Keeper and Cashier

(Family Business) Convenience Store
01.2024 - Current

Inventory Management

• Receive, store, and issue stock items.

• Organize products on shelves or storage areas for easy access and restocking.

• Conduct regular stock counts and assist with inventory audits to ensure records are accurate.

• Maintain records of items received, issued, or returned.

Customer Service

• Assist customers with inquiries, product information, and locating items.

• Ensure a friendly and positive experience for customers to enhance their satisfaction.


F&B Attendant

Qatar Airways
10.2022 - 12.2023
  • Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
  • Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
  • Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.
  • Collaborated with the kitchen team to ensure timely delivery of food orders, maintaining high-quality standards.
  • Improved team productivity by working collaboratively with colleagues to handle high-volume shifts.

Waiting for Qatar Airways Offer

NA
04.2022 - 10.2022

Internship/Trainee

Top Air Cabin Crew Training Centre
12.2021 - 03.2022


  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
  • Participated in industry workshops and seminars, continuously expanding professional knowledge and skills.

Sales Clerk Representative

Phil Yameen Trading, Inc.
04.2018 - 11.2021
  • Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
  • Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
  • Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.
  • Collaborated with the kitchen team to ensure timely delivery of food orders, maintaining high-quality standards.
  • Improved team productivity by working collaboratively with colleagues to handle high-volume shifts.

Education

Bachelor Of Science - Tourism Management

ABE INTERNATIONAL BUSINESS COLLEGE
Quezon City, Metro Manila
04.2022

Skills

  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Customer service excellence
  • Professionalism and Courtesy
  • Conflict Resolution
  • Adaptable and Flexible

Accomplishments

  • 2022 Class Valedictorian
  • Magna Cum Laude

Certification

TOP AIR CABIN CREW TRAINING CENTRE

  • Cabin Crew Training Certificate-OJT
  • Basic Life Support/First Aid
  • Aircraft Mock Survival Response (A320)
  • Survival at Sea
  • Wine and Cheese Appreciation
  • Fire Fighting

Extracurricular Activities

  • Runway and Photoshoot Model
  • Brand Ambassador
  • Pageant King

Languages

Tagalog
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

References

Michelle C. Domingo

Top Air General Manager/Former Etihad Senior Cabin Crew

+639178528300


Tayalyn Malalag Agiong

Sales Representative-Dubai Mall

+971551930681


Monisa Sheila Barreo-Lacsamana

Former Gulf Air Cabin Manager/College Professor

+639166334576

Timeline

Store Keeper and Cashier

(Family Business) Convenience Store
01.2024 - Current

F&B Attendant

Qatar Airways
10.2022 - 12.2023

Waiting for Qatar Airways Offer

NA
04.2022 - 10.2022

Internship/Trainee

Top Air Cabin Crew Training Centre
12.2021 - 03.2022

Sales Clerk Representative

Phil Yameen Trading, Inc.
04.2018 - 11.2021

TOP AIR CABIN CREW TRAINING CENTRE

  • Cabin Crew Training Certificate-OJT
  • Basic Life Support/First Aid
  • Aircraft Mock Survival Response (A320)
  • Survival at Sea
  • Wine and Cheese Appreciation
  • Fire Fighting

Bachelor Of Science - Tourism Management

ABE INTERNATIONAL BUSINESS COLLEGE
Bernard Aron Manib