BERNADETTE HOLGADO PATULOT
Bayanihan Road 3 Tinga Labak, Batangas City,Philippines/Region 4A
Summary
Packaged App Development Analyst with extensive experience at Accenture Inc., specialising in application maintenance and technical support. Demonstrated expertise in SAP Ariba Buying and Invoicing, SAP Integration Suite Managed Gateway for Spend & Network, and SAP MM, enhancing project efficiency and streamlining procurement processes. Proven ability to conduct thorough analysis of business processes, identify areas for improvement, and deploy SAP functionalities to optimise operations. Career goals include further advancing skills in SAP technologies to drive innovation and efficiency in global business environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Packaged App Development Analyst
Accenture Inc.
Mandaluyong City, Philippines
09.2024 - Current
- Assisted teams in Brazil with technical support across various countries by monitoring issues and errors.
- Facilitated achievement of SAP certification in relevant topics through training sessions.
- Assisted in preparing administrative tasks and sending communication emails.
- Created reports and engaged in discussions with clients.
- Investigated, analysed and resolved user issues to support client needs.
- Conducted thorough analysis of business processes, identifying areas for improvement and deploying SAP functionalities accordingly.
- Helped validate master data exports and carried out daily monitoring activities.
- Supported weekly and monthly service reviews and calls with Brazilian client.
- Facilitated email communications regarding master data and Ariba release impact analysis.
- Provided application maintenance support and addressed procurement concerns.
Packaged App Development Associate
Accenture Inc.
Mandaluyong City, Philippines
09.2021 - 09.2024
- Enhanced project efficiency through effective maintenance support of applications.
Streamlined procurement processes in (SAP Ariba Downstream, SAP Ariba Supply Chain Collaboration, CIG and SAP MM) to optimise operations.
Empowered team capabilities through targeted learning and development initiatives.
Education
Bachelor of Science in Mechanical Engineering
Batangas State University
Batangas City01-2021
Higher National Diploma - Secondary
Batangas National High School - Integrated School
Batangas City01-2016
Skills
- Application maintenance
- Technical support
- SAP Ariba Buying and Invoicing (Downstream)
- SAP Integration Suite Managed Gateway for Spend & Network (CIG)
- SAP Ariba Supply Chain Collaboration
- SAP Business Network
- SAP MM or SAP (S/4HANA or ECC)
Certification
- SAP Certified Application Associate - SAP ARIBA PROCUREMENT
- SAP Certified Application Associate - SAP Business Network Supply Chain Collaboration
- SAP Certificate Associate - Implementation Consultant - Managed Gateway for spend Management and SAP Business Network
Accomplishments
- Highest CSAT Award
Given on 12 of August 2022 for commitment to keep delivering a quality work in helping the customer satisfied and happy "Client Satisfactory Delivery"
- Buklod Award
Given on 9 of August 2023 for building meaningful relationships inside and outside the
organization to unlock value for Accenture
- Likha Award
Given on 22 of August 2024 for driving innovation for positive change
- Pantas Award
Given on 22nd of August 2024 for demonstrating an exceptional performance and contributed significantly to the success of the organization
- SAP MM Self-paced Bootcamp Training
References
Janina S. Fernando
BDO Unibank, Inc
09176751580
Michael Silao
Associate Manager in Accenture Inc.
michael.a.silao.accenture.com
Timeline
Packaged App Development Analyst
Accenture Inc.
09.2024 - Current
Packaged App Development Associate
Accenture Inc.
09.2021 - 09.2024
Bachelor of Science in Mechanical Engineering
Batangas State University
Higher National Diploma - Secondary
Batangas National High School - Integrated School