Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Bernadette Hazel Valerie  Tuazon
Open To Work

Bernadette Hazel Valerie Tuazon

Taguig

Summary

Results-driven professional with extensive experience in payroll administration and compliance auditing. Proven ability to analyze policies, identify risks, and implement process improvements that enhance compliance and operational efficiency.

Overview

13
13
years of professional experience

Work History

Payroll Audit and Compliance Officer

Telco Services International
Pasay, Metro Manila, Philippines (Remote)
10.2025 - Current
  • Assisted in compliance audits to ensure adherence to regulatory standards.
  • Reviewed policy documents for accuracy and consistency with industry regulations.
  • Supported the development of training materials for staff on compliance protocols.
  • Collaborated with cross-functional teams to enhance compliance-related processes.
  • Conducted periodic compliance audits and reviews to identify areas of improvement.
  • Identified gaps in existing compliance processes and recommended updates.
  • Maintained composure in stressful situations, confrontations, interviews and records searches.

Senior Payroll Administrator

Telco Services Australia
Paoay, Province Of Ilocos Norte, Philippines (Remote)
10.2022 - 11.2025
  • Managed payroll processing for diverse employee groups using advanced payroll software.
  • Ensured compliance with regulatory requirements and internal policies through detailed audits and reviews.
  • Led initiatives to streamline payroll workflows, reducing processing time and increasing accuracy.
  • Mentored junior payroll staff on best practices, enhancing team performance and knowledge retention.
  • Developed training materials for new payroll systems, facilitating smooth transitions and user adoption.
  • Collaborated with HR to resolve complex employee compensation queries efficiently and effectively.
  • Implemented process improvements that enhanced data integrity in payroll reporting systems.
  • Conducted regular training sessions for team members on updated policies and best practices in payroll administration.
  • Continuously improved data entry accuracy by conducting regular audits and providing feedback to employees regarding discrepancies.
  • Collaborated with HR department to maintain employee records, ensuring accuracy and compliance.
  • Established strong relationships with internal stakeholders from various departments through clear communication channels.
  • Maintained strict confidentiality of sensitive employee information, adhering to company policies and legal requirements.
  • Assisted in the development of new payroll processes to improve efficiency and reduce costs.
  • Participated in cross-functional projects involving finance, human resources, and IT departments for successful system implementations or process improvements related to payroll functions.
  • Streamlined payroll processing by implementing efficient systems and procedures.
  • Contributed towards cost reduction efforts by identifying inefficiencies within the existing processes.
  • Ensured timely and accurate payroll processing for a high volume of employees on a bi-weekly basis.
  • Coordinated with external vendors to ensure seamless integration of timekeeping systems with payroll software (Humanforce Thrive).
  • Reduced errors in payroll administration through meticulous attention to detail and thorough audits.
  • Contributed towards cost reduction efforts by identifying inefficiencies within the existing processes.
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.
  • Managed employee records on database to maintain accuracy and updated information.
  • Coordinated with HR personnel to verify accuracy and completeness of employee information.
  • Completed payroll accurately and timely to meet employee expectations.
  • Audited timesheets and payroll records for accuracy.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Maintained confidentiality of employee records and payroll information.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Coordinated resolution of payroll discrepancies.
  • Assisted with recruitment and onboarding of new employees.
  • Developed and implemented payroll procedures to streamline workflow.
  • Updated employee files with new details such as changes in address or salary levels.
  • Processed timecards and payroll data for team of employees.
  • Trained and mentored new payroll staff to apply best practices and follow department procedures.

Payroll Administrator

Telco Service International
Pasay, Metro Manila, Philippines (Remote)
12.2017 - 10.2022
  • Managed payroll processing for diverse employee groups, ensuring accuracy and compliance with regulations.
  • Collaborated with HR to resolve payroll discrepancies and address employee inquiries efficiently.
  • Developed and implemented streamlined payroll procedures to enhance operational efficiency.
  • Conducted regular audits of payroll data, maintaining high levels of accuracy and integrity.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
  • Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
  • Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
  • Submitted reports on payroll activities.
  • Supported the overall financial health of the organization by ensuring accurate and timely payroll processing, contributing to a positive work environment.
  • Conducted regular audits of payroll data to identify discrepancies and ensure compliance with federal regulations.
  • Enhanced employee satisfaction with timely and accurate salary disbursements, leveraging advanced payroll software.
  • Streamlined employee onboarding regarding payroll, ensuring clear communication of policies and procedures.
  • Minimized errors in payroll processing by implementing robust verification procedures before final submission.
  • Fostered culture of transparency and trust, addressing all employee payroll inquiries with promptness and accuracy.
  • Improved record-keeping efficiency with introduction of digital filing systems for all payroll documentation.
  • Fostered collaborative work environment, resolving payroll issues through effective communication and teamwork.
  • Ensured accurate employee payment, meticulously auditing timesheets and resolving discrepancies.
  • Generated reports to track employee time and attendance.
  • Managed employee records on database to maintain accuracy and updated information.
  • Coordinated with HR personnel to verify accuracy and completeness of employee information.
  • Completed payroll accurately and timely to meet employee expectations.
  • Audited timesheets and payroll records for accuracy.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Maintained confidentiality of employee records and payroll information.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Assisted with recruitment and onboarding of new employees.
  • Updated employee files with new details such as changes in address or salary levels.
  • Developed and implemented payroll procedures to streamline workflow.
  • Processed timecards and payroll data for team of employees.
  • Trained and mentored new payroll staff to apply best practices and follow department procedures.

Order Management Officer

Telco Services International
Pasay, Metro Manila, Philippines
07.2013 - 11.2017

Had been a diligent and flexible order management officer who had been assigned in different line of business/roles and process orders by ensuring right service or product were provided to customer. Also, performed order audits and voice calls to ensure orders were correctly captured in system.

  • Led cross-functional teams to implement process improvements, enhancing operational efficiency.

Education

J.D. -

Arellano University School of Law
Pasay City
2028

MBA - General Administration

Manuel L. Quezon University
Quezon City
2021

Paralegal - Paralegal

University of The Philippines
2022

Bachelor of Science - Office Management

University of Makati
Makati City
2013

Associate of Science - Office Management Technology

University of Makati
Makati City, Metro Manila, Philippines
2009

Skills

  • Compliance monitoring
  • Document review
  • Auditing processes
  • Internal audits
  • Compliance reviews
  • Policy analysis
  • Risk management
  • Project coordination
  • Data privacy
  • Legal research
  • Investigations skills
  • Influencing skills
  • Training delivery
  • Compliance procedures
  • Policy design
  • Risk management strategies
  • Data entry
  • Records management
  • Controls evaluations
  • Compliance reporting
  • Critical thinking
  • Auditing experience
  • Document control
  • Report preparation
  • Continuous improvement
  • Audit documentation
  • Leadership techniques
  • Policy enforcement
  • Performance evaluation
  • Employee relations

Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

Remote

Timeline

Payroll Audit and Compliance Officer

Telco Services International
10.2025 - Current

Senior Payroll Administrator

Telco Services Australia
10.2022 - 11.2025

Payroll Administrator

Telco Service International
12.2017 - 10.2022

Order Management Officer

Telco Services International
07.2013 - 11.2017

J.D. -

Arellano University School of Law

MBA - General Administration

Manuel L. Quezon University

Paralegal - Paralegal

University of The Philippines

Bachelor of Science - Office Management

University of Makati

Associate of Science - Office Management Technology

University of Makati
Bernadette Hazel Valerie Tuazon