Summary
Overview
Work History
Education
Skills
Timeline
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Bernadette Allyne L. Balo

Silangan, San Mateo Rizal,Philippines

Summary

Customer Service Representative delivering polished service in high-pressure retail environments. Resolves customer issues swiftly, enhancing satisfaction and loyalty. Adapts to dynamic situations, ensuring a positive experience for all clients.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Alorica Teleservices
2025.06 - 2026.03
  • Delivered polished and professional service in a fast-paced retail environment, maintaining a "client-first" attitude and high energy during 8+ hours shifts.

Brand Model

Denimitup PH
2025.01 - 2025.03
  • Acted as the primary face of the Denimitup PH, Maintaining high grooming and aesthetic standards to align with corporate identity and enhance store/event atmosphere.

Owner and Operator

Boutique and Digital Sales
2020.06 - 2024.08
  • Successfully launched and scaled a digital-first retail operation during the 202, managing all aspects of brand identity, web presence, and 24/7 customer service.

Education

General Academic Strand

Binuni-Demologan Nationnal High School
Binuni, Lanao del Norte
2024-01

Junior High School

Santo Niño National High School
Marikina City, 00
2017-01

Silangan Elementary School
Silangan, San Mateo Rizal
2015-01

Skills

  • Customer service
  • Problem solving
  • Active listening
  • Conflict resolution
  • Time management
  • Multi-tasking

Timeline

Customer Service Representative

Alorica Teleservices
2025.06 - 2026.03

Brand Model

Denimitup PH
2025.01 - 2025.03

Owner and Operator

Boutique and Digital Sales
2020.06 - 2024.08

General Academic Strand

Binuni-Demologan Nationnal High School

Junior High School

Santo Niño National High School

Silangan Elementary School
Bernadette Allyne L. Balo