Customer Service Representative delivering polished service in high-pressure retail environments. Resolves customer issues swiftly, enhancing satisfaction and loyalty. Adapts to dynamic situations, ensuring a positive experience for all clients.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Alorica Teleservices
2025.06 - 2026.03
Delivered polished and professional service in a fast-paced retail environment, maintaining a "client-first" attitude and high energy during 8+ hours shifts.
Brand Model
Denimitup PH
2025.01 - 2025.03
Acted as the primary face of the Denimitup PH, Maintaining high grooming and aesthetic standards to align with corporate identity and enhance store/event atmosphere.
Owner and Operator
Boutique and Digital Sales
2020.06 - 2024.08
Successfully launched and scaled a digital-first retail operation during the 202, managing all aspects of brand identity, web presence, and 24/7 customer service.