BERNADETTE SANTOS-LIBUNAO
Dasmariñas City
Summary
Strategic, highly driven executive with 13 years of proven experience throughout sales, customer service, workforce development, merchandising, marketing and operations. With proven record of searching out innovative, profitable solutions in challenging environments and leveraging strategies to realize superior results and consistent growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Store Manager
Watsons Personal Care Stores, Philippines Inc.
Trece Martires Cavite, PH
11.2019 - Current
- Responsible for planning, leading and managing all day-to-day activities of the store both health & beauty
- Orchestrate and engage the store team to achieve highest level of customer service standards both in-store execution & all digital enabled services to deliver sustainable sales and profitable targets
- I am also responsible for the consistent compliance to Retail Operating Standards (ROS) and government regulations.
JK12 Online-English Teacher with TESOL & TEYL Certification
51talk
Home Based
10.2018 - Current
- Provides one on one online English lesson to Chinese children.
Department Manager
Hennes & Mauritz Inc.
Dasmariñas City, PH
11.2017 - 04.2019
- Responsible for sales, customer service and the profitability of a department
- Manages a team according to company's values, standards, policies and procedures.
Store Manager
Walter mart W-Department Store
Dasmariñas, Cavite, PH
10.2016 - 10.2017
- Responsible for managing over all Store Operations
- Including but not limited to Cost Management, Profitability, People Management, Business Development, Sales Target Achievement, Customer Service, Inventory Management, Safety and Security, and Cash Management.
Sales Supervisor
Casual Clothing Retailers Inc. (GAP Philippines)
Makati City, PH
08.2013 - 09.2016
- Responsible and accountable for the total performance of daily management of the store and its entire operations at the highest efficiency level as to meeting sales objectives, customer service, visual merchandising, and stock management.
Store Manager I
TFB INC. (Giordano Philippines)
Alabang Muntinlupa City, PH
07.2012 - 08.2013
- Leading retail staff, including cashiers, senior store leaders and other people working on the floor
- Monitor allocation of merchandise and shop placements every change of season collection
- Work on store visual merchandising, and ensure that merchandise is clean and ready to be displayed and pricing are correct.
Marketing Clerk (Ad & Promo & Visual Merchandising Assistant)
SM Retail Inc., (Accessories Management Corporation)
Pasay City, PH
03.2011 - 06.2012
- Supporting Marketing Department in handling all administrative-related tasks and responsibilities such as documentation, filing & tracking, and coordination with various departments.
Least Marketing Assistant
Filinvest Alabang Inc.
Muntinlupa City, PH
10.2008 - 02.2009
- On the Job Training as a Marketing Assistant.
Education
BSBA Marketing and Advertising Management -
De La Salle University-Dasmariñas
Congressional National High School
Skills
- Sales and Store Operations Management
- Marketing and Store Merchandising
- Revenue Generation
- Marketing and Promotions
- Outstanding communication skills TESOL and TEYL Certified
- Personnel Training and Development
- Retail Inventory Management
- Retail Management
- Customer Service Management
- Performance Reviews
- Documentation And Reporting
- Sales expertise
Seminarstrainingsattended
- BK 12 and JK12 specialization
- Webinar Pronunciation & Grammar
- Webinar Parental Involvement
- Webinar Maximize Student Talk-Time
- Webinar Teacher-Student Relation
Certification
- Certificate of TESOL AND TEYL , Teach International English Language School issued 26-03-2019
Timeline
Store Manager
Watsons Personal Care Stores, Philippines Inc.
11.2019 - Current
JK12 Online-English Teacher with TESOL & TEYL Certification
51talk
10.2018 - Current
Department Manager
Hennes & Mauritz Inc.
11.2017 - 04.2019
Store Manager
Walter mart W-Department Store
10.2016 - 10.2017
Sales Supervisor
Casual Clothing Retailers Inc. (GAP Philippines)
08.2013 - 09.2016
Store Manager I
TFB INC. (Giordano Philippines)
07.2012 - 08.2013
Marketing Clerk (Ad & Promo & Visual Merchandising Assistant)
SM Retail Inc., (Accessories Management Corporation)
03.2011 - 06.2012
Least Marketing Assistant
Filinvest Alabang Inc.
10.2008 - 02.2009
BSBA Marketing and Advertising Management -
De La Salle University-Dasmariñas
Congressional National High School