Watching variety shows
BERNADETTE BALACUIT
METRAN
SANTA CRUZ, ZAMBALES
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Server, Receptionist
Food Quest Dubai
Dubai
08.2015 - 08.2017
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Handled cash transactions and maintained sales and payments records accurately.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor Of Science In Tourism Management - Hospitality And Tourism Education
Far Eastern University
Morayta, Manila 06.2010 - 04.2014
Skills
Food sales and promotion
undefinedInterests
Dancing
Driving
Travelling
Timeline
Server, Receptionist
Food Quest Dubai
08.2015 - 08.2017
Bachelor Of Science In Tourism Management - Hospitality And Tourism Education
Far Eastern University
06.2010 - 04.2014
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