Basic Excel Dynamics
Berlina Hernandez
Certified Public Accountant
Davao City
Summary
Detail-oriented Accounting Assistant offers more than 10 years of experience in accounting roles. Skilled in account reconciliation, report drafting and collections. Industrious and meticulous with strong history of integrity and reliability. Dedicated with strong work ethic and resourceful nature.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Accounting Assistant
BDO Unibank, Inc.
Davao City
01.2009 - 04.2019
- Applied proper codes to files and source documents to keep records organized and easily searchable.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Analyzed financial discrepancies and provided solutions for accurate financial records.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
Customer Service Associate
Equitable PCIBank
City of Mati, Davao Oriental
01.1998 - 12.2008
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Maintained up-to-date knowledge of product and service changes.
Education
Bachelor of Science - Accounting
Rizal Memorial Colleges
Davao City 06.1982 - 03.1986
Skills
Account Reconciliation
undefinedSoftware
Certification
Certified Public Accountant (CPA)
Timeline
Accounting Assistant
BDO Unibank, Inc.
01.2009 - 04.2019
Customer Service Associate
Equitable PCIBank
01.1998 - 12.2008
Bachelor of Science - Accounting
Rizal Memorial Colleges
06.1982 - 03.1986
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