Hi, I’m
Benjie A. Martizano
Real Estate Agent / Virtual Assistant
Cebu City
Summary
Experienced professional with background in sales. Strength are in client relations, communication and negotiation. Hardworking and goal orientated, focused on achieving targets. Results-oriented Sales Representative with more than 7 years of progressive experience in quota-driven environments. Driven, proactive and innovative marketer highly proficient in managing high lead loads.
Focused and dedicated Legal Assistant with an exceptional work ethic and proven strengths in legal case management support. Strong multitasker skilled at managing high-volume, complex caseloads while consistently meeting deadlines. Persistent and resourceful problem solver with excellent research and communication skills. Adaptable Medical Authorization Specialist with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.
Overview
16
years of professional experience
Work History
SMDC
International Property Specialist
01.2024 - Current
Job overview
- Promoted property sales through adverts, open houses and participation in multiple listing services.
- Interviewed clients to determine property needs and preferences.
- Communicated with owners regarding home and loan status.
- Showed building models to prospects based on expressed needs and preferences.
- Generated lists of for-sale properties.
- Advised prospective clients on current market activities and desirable opportunities in neighbourhoods.
Virtual Staff LLC.
Legal Case Assistant for Medical Case Management
2 2023 - 11.2023
Job overview
- Gathered client's medical records from their Healthcare providers.
- Developed billing records by tracking time data for monthly billing cycles.
- Collected data to prepare and draft settlement packages for clients.
iPloy Inc, Adapthealth Corp
RCM Specialist
04.2019 - 12.2020
Job overview
- Responsible in requesting initial medical authorizations from insurances to ensure the company gets paid for the Durable Medical Equipment provided to the patients
- Detail oriented with all the medical documents needed to get an authorization approval
- Calling out PCP's clinics and offices to requests medical documents if needed
- Calling patients to update about their current bills for the Durable Medical Equipment provided
- Calling insurances for patient's eligibility verification
- Knowledgeable of the ICD 10 and HCPCS/Procedure Codes.
- Knowlegeable of Durable Medical Equipments
TasksEverDay, CONVOY Inc
Virtual Assistant
09.2017 - 01.2019
Job overview
- Responsible in back-office tasks such as data entry
- Coordinates with truck drivers
- Navigation of driver routes to compute their fuel charges.
- Setting truck driver's schedules.
Wipro, Delta Airlines
Flight Reservation Specialist
09.2016 - 07.2017
Job overview
- Responsible in booking domestic and international flights for American passengers
- Has wide knowledge with the 50 states of America and their airport codes according to their capital cities
- Assist passengers with the airport rules and regulation for domestic and international flights.
Alorica, AT&T DIRECTV
Technical Support
11.2015 - 07.2016
Job overview
- Responsible in assisting customers with their technical inquiries
- Troubleshoot technical problems over the phone
- Pitch for subscription upgrades
- Sometimes assists with their billing questions.
Teleperformance, AMAZON
Customer Service Representative
04.2015 - 10.2015
Job overview
- Responsible in assisting customer with their online orders
- Provide shipping statuses and updates
- Responding to email inquiries.
LG Electronics Philippines Corporation
Product Sales Specialist
01.2014 - 03.2015
Job overview
- Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Negotiated and closed deals with minimal required support from sales and finance managers.
Samsung Electronic Philippines Corporation
Product Sales Specialist
08.2008 - 12.2013
Job overview
- Shared comprehensive brand and product knowledge to maximise sales.
- Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
- Demonstrated products to customers to show features and promote items.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
Education
ASIAN COLLEGE OF TECHNOLOGY
Bachelor of Science from Information Technology
Skills
Cross-functional communication
Case management
Order and request filing
Calendar management
Proficient knowledge of the CASEPEER software
Proficient knowledge of the BRIGHTREE software
Social Media Management
Back Office
Intermediate to Advance skill in Microsoft Office
Master of the English language both written and verbal
Email Management
Transcription
Data Entry
Web Research
Appointment Setting
Call Making
Customer Service
Timeline
International Property Specialist
SMDC
01.2024 - Current
RCM Specialist
iPloy Inc, Adapthealth Corp
04.2019 - 12.2020
Virtual Assistant
TasksEverDay, CONVOY Inc
09.2017 - 01.2019
Flight Reservation Specialist
Wipro, Delta Airlines
09.2016 - 07.2017
Technical Support
Alorica, AT&T DIRECTV
11.2015 - 07.2016
Customer Service Representative
Teleperformance, AMAZON
04.2015 - 10.2015
Product Sales Specialist
LG Electronics Philippines Corporation
01.2014 - 03.2015
Product Sales Specialist
Samsung Electronic Philippines Corporation
08.2008 - 12.2013
Legal Case Assistant for Medical Case Management
Virtual Staff LLC.
2 2023 - 11.2023
ASIAN COLLEGE OF TECHNOLOGY
Bachelor of Science from Information Technology