BENJIE C. DINI-AY
Naga
Summary
To acquire a position that will fully develops, utilizes, and optimizes my personal and professional growth, and to seek a challenging and interesting career where my knowledge and skills can be shared and utilized to the utmost for the betterment of the company.
Overview
2026
2026
years of professional experience
Work History
Medical Biller
Premier Medical Billing
- Processed medical claims using industry-standard software to ensure timely reimbursements.
- Reviewed patient records for accuracy, ensuring compliance with coding and billing regulations.
- Communicated effectively with healthcare providers to resolve billing discrepancies and inquiries.
- Collaborated with insurance companies to negotiate payment terms and expedite claims processing.
- Developed streamlined workflows to improve efficiency in the billing process, reducing turnaround time on claims submissions.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
Virtual Assistant
Patty Cakes Agency
04.2025 - Current
- Managed scheduling and calendar coordination for multiple clients to enhance time management efficiency.
- Conducted research and compiled reports to support client projects and improve decision-making processes.
- Assisted in social media management, creating engaging content that increased online presence and audience interaction.
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
Social Media Specialist
MD Consulting and Trading LLC
07.2022 - 04.2025
- Developed engaging social media content to enhance brand visibility and audience interaction
- Monitored social media channels for trends, insights, and feedback to inform strategy
- Managed scheduling and posting of content to ensure timely delivery and relevance
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
- Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
- Enhanced customer engagement with the creation of relevant and shareable content across various platforms.
Content Moderator
Alorica Philippines- Cebu
05.2020 - 10.2022
- Reviewed user-generated content for compliance with community guidelines and policies.
- Identified and flagged inappropriate content to maintain platform integrity.
Skills
- Insurance claims
- Medical billing
- Insurance billing
- Electronic claims
- Patient billing
- HIPAA compliance
- Accounts receivable
- Insurance claims processing
- Claim submission
- Data entry
- Medicare and medicaid process
- Denial management
- Claims processing
- Payment posting
- Multitasking and organization
- Accounts receivable management
- Teamwork and collaboration
- Communication
- Attention to details
- Problem-solving
- Typing Speed
- Customer Service
Timeline
Virtual Assistant
Patty Cakes Agency
04.2025 - Current
Social Media Specialist
MD Consulting and Trading LLC
07.2022 - 04.2025
Content Moderator
Alorica Philippines- Cebu
05.2020 - 10.2022
Medical Biller
Premier Medical Billing
Training
- Executive Planning 2019: Genesis Valley, Consolacion, Cebu, July 20-21, 2019
- Leaders Congress 2019: University of Cebu-Banilad Campus, June 8-9, 2019
CRM
Tebra/Kareo | Simple Practice | Prompt | Athena | DrChrono | Advanced MD