Benjamin Layson Ramos
Dolores
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
11
11
years of professional experience
Work History
Server/Waiter
GERRY’S GRILL RESTAURANT
08.2018 - Current
- Providing excellent service to ensure satisfaction
- Greet and escort customers to their table
- Arrange table settings and maintain a tidy dining area
- Taking customer orders and delivering food and beverages
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Communicate order details to the Kitchen Staff
- Provide excellent customer service to guests
Waiter
NBA CAFÉ
01.2016 - 10.2016
- Prepares food and meals
- Maintains cash receipts and meal records
- Assists with daily reports
- Ensures food quality, sanitation, and kitchen safety
- Develops and tests new recipes, and Ensures production standards are met
Banquette Waiter
Manila Hotel
08.2015 - 01.2016
- Welcome guests and help them find their seats
- Prepare the room for dining by setting tables, linens, and decorations
- Take orders, deliver food and drinks, and respond to special requests
- Ensure guests are comfortable and have a memorable experience
- Remove courses, replenish utensils, and refill water glasses
- Follow health regulations and handle food properly
Server/Waiter
Vikings Luxury Buffet Restaurant
12.2013 - 05.2014
- Present menus, suggest courses and wines, and serve food and drinks to guests
- Set up for special events like cocktail parties and tea time
- Keep track of stock and establish par levels
- Ensure work areas are clean and well-maintained
- Follow company standards and procedures for food and beverage service
- Participate in onboard training programs and menu presentations
- Follow safety and sanitation rules and regulation
- Be able to work at different times of the day and under pressure
Education
Dalubhasang lungsod ng san pablo
01.2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Safe food handling
- Food safety practices
Timeline
Server/Waiter
GERRY’S GRILL RESTAURANT
08.2018 - Current
Waiter
NBA CAFÉ
01.2016 - 10.2016
Banquette Waiter
Manila Hotel
08.2015 - 01.2016
Server/Waiter
Vikings Luxury Buffet Restaurant
12.2013 - 05.2014
Dalubhasang lungsod ng san pablo
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