Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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BENEDICTO AMI JR.

BENEDICTO AMI JR.

MERCHANDISER AND COLLECTOR

Summary

Dynamic professional with a proven track record at LYR Marketing Corporation, excelling in delinquent account management and relationship building. Expert at structuring repayment plans and enhancing customer satisfaction through effective negotiation. Recognized for strong teamwork and active listening skills, consistently delivering results in high-pressure environments.

Overview

23
23
years of professional experience

Work History

Collector

LYR MARKETING CORPORATION
05.2014 - 09.2023
  • Streamlined debt collection processes for increased efficiency in the workplace.
  • Improved customer satisfaction by effectively resolving delinquent accounts through negotiation and payment plans.
  • Assisted customers in understanding their financial obligations, providing education on credit management and offering solutions to prevent future delinquencies.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Provided excellent customer service during difficult conversations, defusing tensions while effectively collecting payments.
  • Maintained accurate records of all collection activities, ensuring compliance with industry standards and regulations.
  • Negotiated with account holders to devise repayment plans and minimize collections receivables.
  • Contacted customers to discuss payment schedules and set up or immediately process payments.

Merchandiser

Jakkar Marketing Corporation
07.2012 - 01.2014
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Updated pricing and signage to complete product displays and educate customers.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.

WAREHOUSE IN-CHARGE AND SALESMAN PROCTER & GAMBLE

DC Invest Inc.
03.2001 - 05.2011
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

High School Diploma -

F. BANGOY NATIONAL HIGHSCHOOL
Davao City, Province Of Davao Del Sur, Philippines
04.2001 -

Skills

    Issue investigation

    Teamwork and collaboration

    Multitasking

    Delinquent account management

    Heavy lifting

    Decision-making

    Active listening

    Relationship building

    Repayment plan structuring

Accomplishments

  • Earned " TOP COLLECTOR PER BRANCH " Award in 2019.
  • Earned " TOP COLLECTOR PER BRANCH " Award in 2022.
  • Earned " COLLECTOR OF THE YEAR AWARD " Award in 2016
  • Achieved Highest Collection Efficiency Performance for the year 2016.

Timeline

Collector

LYR MARKETING CORPORATION
05.2014 - 09.2023

Merchandiser

Jakkar Marketing Corporation
07.2012 - 01.2014

High School Diploma -

F. BANGOY NATIONAL HIGHSCHOOL
04.2001 -

WAREHOUSE IN-CHARGE AND SALESMAN PROCTER & GAMBLE

DC Invest Inc.
03.2001 - 05.2011

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BENEDICTO AMI JR.MERCHANDISER AND COLLECTOR