Benedict Ayunon
Vigan, Province Of Ilocos Sur
Summary
Being in Food and beverages servicing industry for a long time leads me to a very crucial yet very interesting job and practices that i am very proud of being a human. I proudly believe that in line of food service Hospitality is the most important matter, most of the people with the same career as mine only focus on Services but they don't think much of how to make customers feel at home and to be welcome not just and ordinary customers but feel as family. I always want my customers feel that they are part of that family, to be at home everytime they come to dine. I think that will be the most important.
Dynamic and results-driven professional with extensive experience at Seven Wonders Hotel and Theme Park, excelling in customer service and staff training. Proven ability to enhance guest satisfaction through effective communication and adherence to food safety standards. Skilled in cash handling and fostering teamwork, ensuring seamless operations in fast-paced environments.
Experienced with customer service, food preparation, and maintaining clean dining area. Utilizes strong communication skills to ensure customer satisfaction and smooth operations.
Knowledgeable Waiter with solid background in restaurant industry. Adept at providing exceptional customer service and contributing to positive dining experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Restaurant Worker
Al-sheraa Food and Company
Riyadh, Saudi Arbia
01.2020 - 11.2025
- Coordinated daily operations to ensure efficient food service and customer satisfaction.
- Developed effective communication channels between fr and back-of-house teams for seamless service delivery.
- Trained new staff on food safety standards and operational procedures.
- Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
Bartender
Seven Wonders Hotel and Theme Park-Bartech
Vigan, Province Of Ilocos Sur, Philippines
09.2018 - 01.2020
- Delivered exceptional customer service by efficiently managing drink orders and ensuring guest satisfaction.
- Developed signature cocktails, enhancing menu offerings and attracting diverse clientele.
- Trained new staff on bar operations, safety protocols, and customer service standards.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Monitored bar performance metrics, identifying areas for operational improvement and efficiency gains.
- Collaborated with kitchen staff to create beverage pairings that complemented menu items.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Dining Supervisor
Seven Wonders Hotel and Theme Park-Bartech
Vigan, Province Of Ilocos Sur, Philippines
03.2015 - 07.2018
- Supervised daily dining operations to ensure exceptional guest experiences and service quality.
- Trained and mentored staff on food safety standards and customer service protocols.
- Coordinated scheduling and staff assignments to optimize productivity during peak hours.
- Trained, managed and scheduled dining staff, distributing hours, and assignments to leverage strengths of individual team members.
Project Staff
Provincial Capitol of Ilocos Sur
Vigan, Province Of Ilocos Sur, Philippines
01.2014 - 01.2015
- Coordinated community outreach programs, enhancing public engagement and resource accessibility.
- Assisted in project planning and implementation, ensuring alignment with local government objectives.
- Collaborated with cross-functional teams to streamline service delivery processes for residents.
- Developed training materials for staff, improving operational efficiency and knowledge retention.
Project Staff
Seven Wonders Hotel and Theme Park-Baluarte
Vigan, Province Of Ilocos Sur, Philippines
02.2011 - 02.2014
- Assisted in project planning and implementation, ensuring alignment with local government objectives.
- Coordinated community outreach programs, enhancing public engagement and resource accessibility.
Education
Consumer Electronics Servicing NC II - Electronics
Builders Intitute of Technology
Vigan, Province Of Ilocos Sur, Philippineso04-2010
Skills
- Cleanliness and hygiene
- Cash handling proficiency
- Adaptability and resilience
- Food safety
- Customer service
- Sales
- Collaboration and teamwork
- Safe food handling
- Cleaning procedure
Certification
- Certified Restaurant Worker, Al-sheraa food and company - january,2020-novemeber,2025
- Bartender, Seven Wonders Hotel and theme Park- Bartech - semptember,2018-january,2020
- Dining Supervisor, Seven Wonders Hotel and theme Park- Bartech, march,2015-july,2018
Languages
Arabic
Upper intermediate (B2)
English
Advanced (C1)
tagalog
Bilingual or Proficient (C2)
Timeline
Restaurant Worker
Al-sheraa Food and Company
01.2020 - 11.2025
Bartender
Seven Wonders Hotel and Theme Park-Bartech
09.2018 - 01.2020
Dining Supervisor
Seven Wonders Hotel and Theme Park-Bartech
03.2015 - 07.2018
Project Staff
Provincial Capitol of Ilocos Sur
01.2014 - 01.2015
Project Staff
Seven Wonders Hotel and Theme Park-Baluarte
02.2011 - 02.2014
Consumer Electronics Servicing NC II - Electronics
Builders Intitute of Technology