Bea Bolanos
Bacolor
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Resort Manager
Mark Jasfer Evaristo
Bacolor
05.2022 - Current
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Evaluated and promptly resolved lodging facility operational issues.
- Fostered safe lodging environment with reliable and effective security services.
- Implemented successful strategies to increase customer satisfaction.
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Analyzed financial performance of property and adjusted strategies or processes as needed to improve outcomes.
- Assisted with development and distribution of marketing materials for facility.
- Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
- Created and managed accurate occupancy forecasts and budgets.
Education
Bachelor Of Science In Nursing -
Our Lady of Fatima University
Dela Paz Norte City Of San Fernando Pampanga 09.2020 - 12.2022
Skills
Marketing
undefinedTimeline
Resort Manager
Mark Jasfer Evaristo
05.2022 - Current
Bachelor Of Science In Nursing -
Our Lady of Fatima University
09.2020 - 12.2022
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