Baltazar Severo Cantiller

Doing Back Office works on non-voice account, Banking Operations.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Maintained inventory of office supplies and placed orders.

• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Exceeded monthly targets by diligently following up on leads and closing deals promptly.
• Coached new hires on sales techniques, contributing to their development as successful team members.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.