Baizandra F. Kudales
General Trias,CAV
Summary
To seek a challenging and professional organization where my education and ability will have a valuable application and offers career opportunity advancement as well as benefit the firm.
Sales professional with proven track record in driving revenue growth and building strong client relationships. Skilled in negotiation, strategic planning, and market analysis. Valued for collaboration, adaptability, and consistently achieving targets in dynamic environments. Renowned for reliability and results-driven approach, ensuring team success and client satisfaction.
Overview
11
11
years of professional experience
Work History
Sales Executive
H I S Philippines Travel Corp.
01.2023 - Current
- Consult with clients to identify travel needs and provide tailored travel packages and itineraries.
- Coordinate with airlines, hotels, and tour operators to secure competitive rates and ensure client satisfaction.
- Process bookings, payments, and travel documentation in compliance with company standards.
- Maintain up-to-date knowledge of global travel regulations, visa requirements, and promotional offers.
- Resolve customer concerns efficiently, ensuring 100% satisfaction and repeat business.
- Develop and maintain relationships with corporate clients, achieving consistent monthly sales targets.
- Prepare detailed sales reports and support management with insights for process improvements.
- Developed comprehensive sales strategies to enhance customer engagement and satisfaction.
- Fostered relationships with key clients, driving repeat business and referrals.
Machine Operator/Quality Control
Amkor Technology - Taiwan
03.2021 - 09.2022
- Operated precision machinery for semiconductor component assembly and inspection.
- Conducted daily quality checks to ensure compliance with production standards and ISO requirements.
- Monitored and adjusted production parameters to minimize defects and optimize yield rates.
- Collaborated with engineering teams to troubleshoot equipment issues and improve performance.
- Recorded production data accurately and prepared shift performance reports.
- Trained new operators on safety procedures and operational protocols.
- Contributed to process improvements that reduced waste by 10%.
- Operated machinery to ensure efficient production processes and maintain high-quality standards.
Machine Operator
Canon Inc. - Taiwan
03.2018 - 03.2021
- Operated automated manufacturing machines for electronic and optical components.
- Performed periodic calibration and preventive maintenance on production equipment.
- Ensured quality control by conducting visual and mechanical inspections.
- Complied with company safety and 5S workplace standards.
- Worked closely with production supervisors to meet daily output targets.
- Documented production logs and reported any discrepancies or malfunctions.
- Assisted in implementing workflow enhancements that improved productivity
- Operated and maintained precision machinery for high-quality production output.
Front Office Attendant and Reservation Personnel
The City Club-Alphaland Makati Place Inc.
02.2016 - 02.2018
- Welcomed guests and provided check-in/check-out services in a high-end exclusive membership club/hotel.
- Handled reservations, inquiries, and special requests with professionalism and efficiency.
- Coordinated with housekeeping and other departments to ensure smooth guest experiences.
- Processed payments, billing, and daily cash reconciliation accurately.
- Managed guest feedback and resolved service concerns promptly.
- Maintained an organized front desk area and updated booking systems.
- Supported management with administrative and event coordination duties.
- Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
- Managed front desk operations, including check-ins, check-outs, and reservations efficiently.
Frond Desk Officer/Telephone Operator
Taikisha Philippines Inc.
05.2015 - 12.2015
- Operated a multi-line telephone system, directing calls to appropriate departments efficiently.
- Greeted and assisted clients and visitors with professionalism and courtesy.
- Managed incoming and outgoing correspondence, ensuring prompt response and delivery.
- Monitored visitor access and maintained log records for office security.
- Provided administrative support, including scheduling meetings and filing documents.
- Assisted HR and admin staff with travel coordination, supply requests, and logistics.
- Ensured the reception area was clean, organized, and aligned with company standards.
- Managed daily operations to ensure efficient workflow and adherence to established protocols.
Education
BS - Hospitality Management Major in Travel and Tourism
University of Makati
Makati City, Metro Manila, Philippines01.2015
Skills
- Strong work ethic
- Reliable and trustworthy
- Proactive and efficient
- Committed to achieving work goals
- Service excellence
- Collaborative work experience
- Extensive familiarity with product features
- Sales proficiency
- Persuasive sales presentations
Timeline
Sales Executive
H I S Philippines Travel Corp.
01.2023 - Current
Machine Operator/Quality Control
Amkor Technology - Taiwan
03.2021 - 09.2022
Machine Operator
Canon Inc. - Taiwan
03.2018 - 03.2021
Front Office Attendant and Reservation Personnel
The City Club-Alphaland Makati Place Inc.
02.2016 - 02.2018
Frond Desk Officer/Telephone Operator
Taikisha Philippines Inc.
05.2015 - 12.2015
BS - Hospitality Management Major in Travel and Tourism
University of Makati
References
- Venus Yvonne, Lim, Accounting Manager (H.I.S), vince20382@gmail.com, +639175109340
- Rosalie R., Ramirez, Accounting Assistant, salieramirez02@gmail.com, +639566028945, Golden Rock Realty Corp.
DECLARATION
I affirm that all the information stated in this resume is accurate and complete.
Signature: ________________________
Baizandra F. Kudales