BABY IRENE ADORABLE
Senior Teller | Bookkeeper | Virtual Assistant
Naga City,CAS
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Senior Teller
UCPB Savings Bank
11.2022 - Current
- I oversee the cash operations of the bank, managing the daily transactions conducted by the tellers.
- My responsibilities include monitoring and maintaining cash in vault (CIV), all accountable forms and other office supplies.
- I process and encode cash deposits to the Bangko Sentral ng Pilipinas (BSP) using the Integrated Cash Management System (ICMS).
- Resolved complex customer issues promptly and professionally, maintaining a focus on achieving positive outcomes for both the client and the bank.
- Additionally, I verify and approve cash transactions, including cash withdrawals and check encashments, within my authorized limit.
- Politely assisted customers daily in fast and high-pressure environment.
- Delivered exceptional service while managing high-volume cash transactions during peak business hours without compromising accuracy or efficiency levels.
- Boosted branch sales performance with proactive cross-selling of bank products and services to meet individual customer needs.
Bookkeeper
UCPB Savings Bank
07.2011 - 11.2022
- I have handled bookkeeping for nearly 12 years, focusing on balancing and monitoring financial records.
- Attention to detail is a crucial skill for maintaining accurate records.
- My responsibilities included making journal entries and generating the Trial Balance and general ledger using the GL.net accounting system.
- I managed the balancing and recording of Accounts Payable, Accounts Receivable, and other related accounts.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Additionally, I processed outward checks using the Outward Checks Clearing (OCC) system and was in charge of bank reconciliations and bill payments.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
Teller
UCPB Savings Bank
12.2008 - 07.2010
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
Bachelor of Science - Commerce major in Banking and Finance
UNIVERSIDAD DE STA ISABEL
Naga, Province Of Camarines Sur, Philippines 01.2000 - 01.2004
Skills
Critical thinking and Attention to detail
Accomplishments
Civil Service Professional Level
Quote
Sometimes the questions are complicated and the answers are simple.
Dr. Seuss
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
RemoteImportant To Me
Work-life balanceCareer advancementFlexible work hoursHealthcare benefitsWork from home optionPaid time offPersonal development programsPaid sick leaveCompany CultureLanguages
English
Upper intermediate (B2)
Interests
Exploring and Learning Digital Tools
Financial Literacy
Content Creation
Timeline
Senior Teller
UCPB Savings Bank
11.2022 - Current
Bookkeeper
UCPB Savings Bank
07.2011 - 11.2022
Teller
UCPB Savings Bank
12.2008 - 07.2010
Bachelor of Science - Commerce major in Banking and Finance
UNIVERSIDAD DE STA ISABEL
01.2000 - 01.2004
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