Baby Christianne Amores BUTALID
M.H Del Pilar St. Gun-ob, Lapu-Lapu City
Summary
Experienced with process optimization, consistently identifying and implementing improvements that enhance productivity and efficiency. Utilizes advanced engineering methodologies to streamline operations and reduce waste. Strong understanding of project management principles and cross-functional team leadership.
Overview
7
7
years of professional experience
Work History
Senior Process Engineer
BTC Power Cebu Inc.
04.2023 - Current
- Support at each operation, as technical and engineering expert as a local owner of the process.
- Monitor KPIs such as capacity utilization and production efficiency.
- Identify and promote opportunities for improvement.
- Define and maintain standard process parameters, cycle times, and labor requirements to support accurate planning and scheduling.
- Optimize process flow support on-time delivery and minimize work-in progress.
- Support material requirement planning by validating BOM and process lead time.
- Analyze production plans and material availability to identify bottlenecks, capacity constraints, and process risks.
- Ensures processes comply with quality, safety, and regulatory standards.
- Mentor process engineers and support cross-functional teams.
Customer Care Quality Representative
Lear Corporation
06.2022 - 04.2023
- Act as a main contact person between Lear and the customer, building effective communication and ensuring customer expectations are met.
- Assisted customers with inquiries, providing accurate information and effective solutions (such as 8D and Process Presentation)
- Respond promptly to customer quality complaints and concerns, tracking each issue through closure.
- Led root cause analysis for non-conformance issues, driving corrective actions.
- Organize and lead quality review meetings and defect analysis sessions internally and with the customer.
- Collaborated with cross-functional teams for timely resolution of quality issues, increasing customer satisfaction.
Process Engineer
Lear Corporation
05.2019 - 06.2022
- Plan and develop manufacturing process flow, including lay-outs and work-instructions for new products.
- Conduct time and method studies to optimize process performance.
- Work closely with production, quality, maintenance and engineering teams to resolve manufacturing issues.
- Lead Lean activities and continuous improvement initiatives.
- Ensure processes comply with standards and specifications, including PFMEA and other tools.
Education
Bachelor of Science - Industrial Engineering
University of Cebu-Lapu-Lapu & Mandaue
Mandaue, Cebu03-2019
Skills
Technical Proficiency: Mastery in 5S (Good Housekeeping), quality control processes, procedures, and statistical process control
Auditing Knowledge: Basic understanding of auditing with ISO 9001 and identifying deficiencies in quality systems for corrective action
Supervisory & Management Skills: Proactive, assertive, and goal-oriented with foundational skills in leadership
Interpersonal & Problem-Solving Skills: Strong communication, decision making, reasoning, planning, and analytical capabilities
Independent Work: Skilled in working autonomously with minimal supervision
Software & Systems: MS Office (Word, Excel, and PowerPoint), Mysis Software
Accomplishments
- Conducted ISO 9001 audits that improved compliance during customer audits.
- Selected as candidate in HRA Sport fest showcasing public speaking, advocacy and leadership skills.
Timeline
Senior Process Engineer
BTC Power Cebu Inc.
04.2023 - Current
Customer Care Quality Representative
Lear Corporation
06.2022 - 04.2023
Process Engineer
Lear Corporation
05.2019 - 06.2022
Bachelor of Science - Industrial Engineering
University of Cebu-Lapu-Lapu & Mandaue