Baby Alicia Pangilinan

• Prepare rundown and guidelines of information and instructions before each flight, passing on directives to each group especially in preparation for any special task to be carried out on board or special handling of passengers, i.e , VIP's, Medical cases, Diplomats, Criminal suspects etc.
• Responsible for smooth movement of crew on all flights and ensuring all crew departing from base station leaves on time and consist of the approved crew complement and liaising with crewing/scheduling regarding any concerns with flight operation in addition to daily operational activities.
• Gained strong leadership skills by managing staff from start to finish.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

> Attend and monitor pre flight briefings to ensure that each cabin crew are up to date with their knowledge on safety procedure, company policies, in flight service, etc.

> Monitor on board that Safety Emergency procedure are adhered to all times., as safety of our passengers and crew are our number one priority.

> Ensuring Service on board is impeccable.

> Record and report all activities and notify management with collected data.

> Checked loads to identify contents and unauthorized or highly regulated materials.

> Performed root cause analysis to implement corrective actions for discrepancies on catering supplies.

> Identified issues and developed solutions to improve quality control of onboard products

• Over all in charge of the cabin crew group. Establishing a well balance environment. supporting crew with their task and encourage good work ethics.
• Set goals for the day,s flight organize and delegate duties and responsibilities. Managed time wisely and built a safe environment for everyone on board.
• Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
• Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
• Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
• Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
• Answered passenger questions and provided solutions to issues arising during flights.
• Relayed updates and information to passengers after confirming key details with pilot.
• Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
• Ensured safety and comfort of customers onboard aircraft.
• Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
• Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
• Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
• Resolved passenger conflicts and medical emergencies during flights.
• Responded to passenger emergencies to provide first aid.
• Used excellent customer service skills in addressing passengers' needs.
• Completed pre-flight safety checks to reinforce passenger safety.
• Monitored cabin during flights and responded to passenger inquiries or issues.

• Ensured safety and comfort of customers onboard aircraft.
• Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
• Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
• Resolved passenger conflicts and medical emergencies during flights.
• Answered passenger questions and provided solutions to issues arising during flights.
• Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
• Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
• Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
• Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
• Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.

• Checked whether personnel completed required duties and responsibilities during respective shifts.
• Checked personnel for proper uniforms and safety equipment.
• Stocked cabin with safety guides, airsick bags and cleaning products after every flight.
• Followed company regulations and rules to promote safe environment for travelers and employees.
• Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
• Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
• Ensured safety and comfort of customers onboard aircraft.
• Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
• Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.

Undergraduate.