Dynamic professional with extensive experience in customer service and administrative support, notably at Cityscape Hotel. Proven ability to enhance guest satisfaction through effective communication and time management. Skilled in cash handling and POS operation, consistently maintaining accuracy and organization in fast-paced environments. Committed to delivering exceptional service and operational excellence.
Live selling and assisted in customer inquiries and maintained accurate reports.
Processed documentation and managed office records.
Assisted in daily operational support for logistics services.
Coordinated with other branches to ensure smooth package flow.
Operated POS system and handled cash transactions accurately.
Maintained cleanliness and organization of checkout area.
Provided courteous assistance to customers.
Managed guest check-ins/outs and reservations in a timely, professional manner.
Handled customer inquiries and complaints with a service-oriented approach.
Coordinated with housekeeping and other departments to ensure guest satisfaction.
Customer Service & Front Desk Operations
Administrative & Clerical Support
Cash Handling & POS Operation
Time Management & Organization
Communication Skills (Written & Verbal)
Basic Computer