Azenith Tiongson Mariano
Caloocan City
Summary
Seeking Business Development position in a company where superb analytical and sales expertise can help the productivity of the organization.
Overview
2024
2024
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Business Development Representative
Qolio
Texas
3 2024 - 8 2024
- Generate and qualify leads, meet sales
- Communicate with prospects to educate and address inquiries
- Appointment setting
Business Development Representative
The Remote Group
Pampanga
2022.02 - 2024.01
- Communicate with prospects to educate and address inquiries
- Collaborate with sales and marketing teams
- Maintain accurate records in CRM system
- Appointment setting
Customer Service/Technical Support Representative
Cognizant Technology Solutions
Taguig
2018.08 - 2021.12
- Provide world-class customer service for a traffic navigation app (carpool service)
- Troubleshooting technical issues in a traffic navigation app reported by users
- Review, categorize and escalate feedback received
Customer Care Professional
VXI Global Philippines
Makati
2013.01 - 2018.01
- Provide world-class customer service to American Express card members
- Includes billing, fraud investigation, merchant inquiries and upselling other American express products
Customer Advocate Professional
JPMorgan Chase & Co.
Taguig
2008.04 - 2012.09
- Provided personalized service that exceeds clients' time and quality expectations
- Executed mortgage transactions promptly and accurately
- Respond to clients' requests and inquiries
Education
Certificate in Teaching -
Divine Mercy College
Caloocan City, Philippines 2004.11 - 2005.03
BS Physical Therapy -
Fatima University
Valenzuela City, Philippines 1998.11 - 2000.11
Some College (No Degree) -
Pamantasan Ng Lungsod Ng Maynila
Manila, Philippines 1994.06 - 1998.10
Skills
Time management
Customer service
Sales
Phone etiquette
Administrative experience
Organizational skills
Data Entry
Certification
Licensure Examination for Teachers, 08/01/05
References
- Francis Mabilin, Senior Team Leader - VXI Global, +639157501654
- Maria Irene Balignasay, Team Lead - JP Morgan Chase & Co., +63917-5679336
Timeline
Business Development Representative
The Remote Group
2022.02 - 2024.01
Customer Service/Technical Support Representative
Cognizant Technology Solutions
2018.08 - 2021.12
Customer Care Professional
VXI Global Philippines
2013.01 - 2018.01
Customer Advocate Professional
JPMorgan Chase & Co.
2008.04 - 2012.09
Certificate in Teaching -
Divine Mercy College
2004.11 - 2005.03
BS Physical Therapy -
Fatima University
1998.11 - 2000.11
Some College (No Degree) -
Pamantasan Ng Lungsod Ng Maynila
1994.06 - 1998.10
Business Development Representative
Qolio
3 2024 - 8 2024