Azenith Tiongson Mariano
Caloocan City
Summary
Seeking Business Development position in a company where superb analytical and sales expertise can help the productivity of the organization.
Overview
2024
2024
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Business Development Representative
Qolio
Texas
3 2024 - 8 2024
- Generate and qualify leads, meet sales
- Communicate with prospects to educate and address inquiries
- Appointment setting
Business Development Representative
The Remote Group
Pampanga
02.2022 - 01.2024
- Communicate with prospects to educate and address inquiries
- Collaborate with sales and marketing teams
- Maintain accurate records in CRM system
- Appointment setting
Customer Service/Technical Support Representative
Cognizant Technology Solutions
Taguig
08.2018 - 12.2021
- Provide world-class customer service for a traffic navigation app (carpool service)
- Troubleshooting technical issues in a traffic navigation app reported by users
- Review, categorize and escalate feedback received
Customer Care Professional
VXI Global Philippines
Makati
01.2013 - 01.2018
- Provide world-class customer service to American Express card members
- Includes billing, fraud investigation, merchant inquiries and upselling other American express products
Customer Advocate Professional
JPMorgan Chase & Co.
Taguig
04.2008 - 09.2012
- Provided personalized service that exceeds clients' time and quality expectations
- Executed mortgage transactions promptly and accurately
- Respond to clients' requests and inquiries
Education
Certificate in Teaching -
Divine Mercy College
Caloocan City, Philippines 11.2004 - 03.2005
BS Physical Therapy -
Fatima University
Valenzuela City, Philippines 11.1998 - 11.2000
Some College (No Degree) -
Pamantasan Ng Lungsod Ng Maynila
Manila, Philippines 06.1994 - 10.1998
Skills
Time management
Customer service
Sales
Phone etiquette
Administrative experience
Organizational skills
Data Entry
Certification
Licensure Examination for Teachers, 08/01/05
References
- Francis Mabilin, Senior Team Leader - VXI Global, +639157501654
- Maria Irene Balignasay, Team Lead - JP Morgan Chase & Co., +63917-5679336
Timeline
Business Development Representative
The Remote Group
02.2022 - 01.2024
Customer Service/Technical Support Representative
Cognizant Technology Solutions
08.2018 - 12.2021
Customer Care Professional
VXI Global Philippines
01.2013 - 01.2018
Customer Advocate Professional
JPMorgan Chase & Co.
04.2008 - 09.2012
Certificate in Teaching -
Divine Mercy College
11.2004 - 03.2005
BS Physical Therapy -
Fatima University
11.1998 - 11.2000
Some College (No Degree) -
Pamantasan Ng Lungsod Ng Maynila
06.1994 - 10.1998
Business Development Representative
Qolio
3 2024 - 8 2024
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