Summary
Overview
Work History
Education
Skills
Personal Information
Software
Character References
Timeline
Generic
Ayesha Quizon

Ayesha Quizon

Administrative Officer
Baguio City,Benguet

Summary

To grow within a forward-thinking organization where I can continuously develop my skills, contribute meaningfully to team goals, and find both personal fulfillment and professional advancement. I am committed to bringing dedication, adaptability, and a results-oriented mindset to every role I take on.

Overview

11
11
years of professional experience

Work History

LSA (Local Services Ads) Specialist

Real Time Marketing
12.2024 - 06.2025
  • Monitored client LSA rankings and visibility, ensuring Google Guarantee status through verification checks, resolution of policy violations, appeals, handling document submissions, and coordination with Google support.
  • Ensured accurate billing by monitoring Google Ads payment methods and confirming timely transactions.
  • Advised clients on budget usage to prevent overspending and maximize ad efficiency.
  • Provided monthly performance reports with tailored recommendations to improve response rates, booking rates, and review rates; ensured all client trackers were consistently updated to reflect performance data and support reporting.
  • Conducted regular account audits and optimizations to maintain visibility and lead flow; investigated performance issues (e.g., drop in calls/leads) and implemented strategic solutions to restore and enhance ad performance.
  • Fulfilled client requests such as pausing/resuming ads, updating budgets, modifying business info.
  • Created and launched new LSA campaigns for incoming clients, ensuring full optimization from the start.
  • Carried out monthly competitor research to benchmark client performance and identify improvement opportunities.

Recording Specialist

Real Time Marketing
07.2024 - 12.2024
  • Reviewed and transcribed client call recordings from the LSA (Local Services Ads) dashboard to extract key lead details.
  • Accurately tagged calls as "booked" or "not booked" to ensure proper lead classification and reporting.
  • Updated client performance trackers with detailed call notes, enabling clear visibility of lead quality and outcomes.
  • Monitored clients' monthly LSA budgets and communicated updates to LSA specialists to prevent overspending.
  • Maintained a high level of accuracy and consistency in lead tracking to support marketing strategy and client reporting.

Learning Content Writer

Training Resources Group
05.2022 - 03.2024
  • Creates and develops content for learner manuals and activity booklets as part of the Vocational Education Training (VET) Resources in Australia.
  • Designs and creates practical assessments that accurately evaluate learners' hands-on skills and competencies related to their chosen vocational field.
  • Designs and develops simulated assessments that mimic real-world scenarios, allowing learners to demonstrate their knowledge and problem-solving abilities within a controlled environment.

Liaison/Revenue Officer

IDCL Corporation
02.2020 - 04.2022
  • Coordinates and communicates corporation needs to government organizations.
  • Processes permits, client and corporation requirements and requests within commercial time constraints.
  • In charge of leasing, appraisal, and liaison services.
  • Makes sure that quotas are met in the given period by booking clients and doing as requested.
  • Responsible for digital marketing by creating content for multiple social media accounts to be able to generate possible lead clients.
  • Creating content for concurrent projects affiliated with developers and clients.

Senior Process Executive

Cognizant Technology Solutions Inc.
10.2018 - 12.2019
  • Interacts with customers through phone, email or chat with regards to their account and subscription inquiries.
  • Helps customers with troubleshooting steps provides preventive measures to avoid future recurrences.

Data Entry/ Purchasing/ Invoicing

Creative Minds
01.2016 - 01.2018
  • Enters all media into the tally program and ensures that all items sold and ordered are promptly and accurately registered.
  • Orders items from merchants locally and internationally and makes sure that all items are shipped and billed correctly by checking invoices as well as the items.
  • Setting prices for the items received and sending them to their designated branches.

Sales Executive/Cashier

Creative Minds
10.2015 - 01.2016
  • Ensures that each customer receives outstanding service by providing a friendly environment.
  • Maintains outstanding standards, solid product knowledge and all other aspects of customer service.
  • Accurately and efficiently ring on registers and maintain all cash and media.

Customer Service Representative

Capital One, Sitel
05.2014 - 12.2014
  • Records and updates customers' account information.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Resolves customers' complaints by determining the cause of the problem, selecting and explaining the best solution and following up to ensure resolution.
  • Contributes to team effort by accomplishing related results and meeting KPIs.

Education

Bachelor of Arts - Political Science

Saint Louis University
Baguio City, Benguet, 2600
05.2001 -

Skills

Personal Information

  • Age: 31
  • Date of Birth: 12/18/93
  • Gender: Female
  • Nationality: Filipino
  • Marital Status: Single

Software

Microsoft Office Suite

Google Workspace

Teamwork

Google Local Services Ads

Google Ads

Google Business Profile Manager

Unify 360

Canva

Learning Management Systems

Zoho Projects

Zoho Desk

Hubstaff

Insightful

Internal CRM systems

Character References

  • Ryan Calasin , Team Lead

Cognizant Technology Solutions, Inc.

+6391 5863 7664

rcalasin@google.com


  • Timons Cabansi , Senior Revenue Head

IDCL Corporation

+6391 7187 4325

sales@idclcorporation.com


  • Ana Bautista , Team Lead

Training Resources Group, Inc.

+6391 7627 5368

ana.b@trainingresourcesgroup.com.au


  • Pearl Baguio , Team Lead

Training Resources Group, Inc.

+6396 6247 4493

pbaguio.pb@gmail.com


  • Ariel Teodoro , LSA Specialist

Real Time Marketing

+6396 2292 6623

teodoro143@yahoo.com


  • Mary Balauag , LSA Specialist

Real Time Marketing

+6399 7960 3324

malou.balauag25@gmail.com

Timeline

LSA (Local Services Ads) Specialist

Real Time Marketing
12.2024 - 06.2025

Recording Specialist

Real Time Marketing
07.2024 - 12.2024

Learning Content Writer

Training Resources Group
05.2022 - 03.2024

Liaison/Revenue Officer

IDCL Corporation
02.2020 - 04.2022

Senior Process Executive

Cognizant Technology Solutions Inc.
10.2018 - 12.2019

Data Entry/ Purchasing/ Invoicing

Creative Minds
01.2016 - 01.2018

Sales Executive/Cashier

Creative Minds
10.2015 - 01.2016

Customer Service Representative

Capital One, Sitel
05.2014 - 12.2014

Bachelor of Arts - Political Science

Saint Louis University
05.2001 -

Similar Profiles

CREATE PROFILE
Ayesha QuizonAdministrative Officer