ARIEL DELA TORRE
Davao City
Summary
Experienced and results-driven professional with over a decade of experience in team leadership, social media marketing, and IT instruction. Adept at managing performance, generating leads, and delivering technical support. Demonstrates strong leadership, adaptability, and technical expertise. Seeking to contribute my skills to a dynamic and growth-focused organization.
Overview
22
22
years of professional experience
Work History
Junior Product Manager
Callbox Inc.
02.2025 - Current
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Lead Generation Specialist
Callbox Inc.
04.2015 - 02.2025
- Initiated contact with prospects and conducted follow-up email and iNmail to garner information and qualify leads.
- Cold called perspective customers to determine product or service needs, ascertain timelines and identify decision-makers.
- Served as key team member in development of new client pipeline, resulting in sales profit increase.
- Entered data into Hubspot, ensuring accuracy and uniformity.
SMM Team Leader
Callbox Inc
01.2014 - 04.2015
- Oversees team performance and strategy execution for social media marketing.
- Recognized as a top team performer for three consecutive years.
- Leads initiatives in online client sourcing through platforms like LinkedIn and Opportunity.
IT Instructor
Interface Computer College
06.2012 - 03.2015
- Taught IT fundamentals and practical applications to students.
- Emphasized real-world scenarios and hands-on experience in learning.
Lead Generator
Callbox Inc
01.2013 - 01.2014
- Sourced and qualified leads for the company.
- Set appointments with potential clients to support business growth.
PCOS Technician
Smartmatic
05.2010 - 05.2010
- Maintained and monitored PCOS machines during the Philippine national elections in Davao City.
- Ensured accurate and uninterrupted voting operations.
Bagger
SM Supermarket
02.2007 - 07.2007
- Assisted shoppers and provided courteous customer service at the checkout area.
Cafe Technician & Staff
B9 Internet Cafe
05.2006 - 02.2007
- Maintained computers and assisted customers in navigating basic computer functions.
Computer Technician
Electronic Digital Solution
06.2004 - 04.2006
- Assembled, upgraded, and maintained computers for clients.
- Ensured timely and satisfactory service delivery.
Cafe Staff
E-Hubhub Internet Cafe
04.2003 - 06.2004
- Gave assistance to customers new to computers by guiding them while using it.
- Makes customers comfortable at all times while using the computers.
Education
Bachelor of Science - Information Technology
Interface Computer College
04.2012
Skills
- Social Media Marketing
- Data Research
- Proficient in Microsoft Word
- Advanced Excel proficiency
- Powerpoint
- Fundamental computer operations
Accomplishments
- Top lead generator from 2015 to 2019
- Top Revenue generator
- Employee of the year 2019
- Achieved 100% production by introducing new strategy for our monthly goals.
Languages
English
Intermediate (B1)
Timeline
Junior Product Manager
Callbox Inc.
02.2025 - Current
Lead Generation Specialist
Callbox Inc.
04.2015 - 02.2025
SMM Team Leader
Callbox Inc
01.2014 - 04.2015
Lead Generator
Callbox Inc
01.2013 - 01.2014
IT Instructor
Interface Computer College
06.2012 - 03.2015
PCOS Technician
Smartmatic
05.2010 - 05.2010
Bagger
SM Supermarket
02.2007 - 07.2007
Cafe Technician & Staff
B9 Internet Cafe
05.2006 - 02.2007
Computer Technician
Electronic Digital Solution
06.2004 - 04.2006
Cafe Staff
E-Hubhub Internet Cafe
04.2003 - 06.2004
Bachelor of Science - Information Technology
Interface Computer College
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