Avigail S. Alvarez
Pasig City
Summary
Driven to contribute meaningfully within a reputable organization where I can apply my education, skills, and experience to foster both personal growth and organizational success. Committed to creating value not only for the company but also for the broader community through purposeful and socially responsible work.
Overview
17
17
years of professional experience
Work History
Philippine Onboarding Specialist
Australia New Zealand Bank (ANZ)
09.2022 - 09.2025
- Ensured consistent delivery of onboarding processes across internal and external hiring groups, maintaining a seamless candidate experience
- Maintained 100% data accuracy in onboarding tools, databases, and related systems to support compliance and operational efficiency
- Validated candidate documentation and monitored the timely completion of background checks and pre-employment requirements
- Managed candidate progress within the onboarding platform to ensure readiness for Day 1
- Oversaw in-country onboarding activities, ensuring smooth documentation flow and timely completion of all onboarding steps
- Partnered closely with recruiters and hiring managers to support and track onboarding progress, resolving issues and ensuring alignment with hiring timelines
Regional Onboarding Specialist
Australia New Zealand Bank (ANZ)
07.2018 - 09.2022
- Delivered end-to-end employee journey services, including onboarding, background checks, and payroll coordination for both permanent and contingent hires
- Collaborated with Recruitment and Payroll teams to resolve issues related to onboarding, crossboarding, offboarding, compliance, and payroll processes
- Managed and prioritized employee queries and cases, ensuring timely resolution and adherence to policies while maintaining a positive employee experience
- Identified process inefficiencies through case analysis and drove continuous improvement initiatives to enhance operational effectiveness
- Participated in root cause analysis of process breaks and implemented preventative controls with a focus on employee satisfaction
- Prepared case reports aligned with team objectives and employee lifecycle milestones
- Supported internal risk assessments, control design, testing, and remediation activities to strengthen compliance frameworks
- Ensured all risk, compliance, and regulatory obligations were met throughout onboarding and background verification processes
Human Resources Verifications Specialist
Sterling Talent Solutions (formerly Checkwell Decision Inc./BackCheck)
06.2011 - 06.2018
- Gather and prepare applicant employment data from consent forms and résumés for background screening
- Coordinate reference checks by scheduling calls and sending verification questionnaires to designated contacts
- Conduct employment verifications by liaising with HR departments of previous employers
- Perform education verifications by contacting records offices of academic institutions
- Assess reference eligibility and update applicant and reference details within internal databases
- Proofread and validate reference reports to ensure accuracy and compliance prior to client submission
- Organize and manage incoming data to maintain structured and up-to-date records
- Communicate with clients regarding missing documentation or incomplete files, and relay updates to relevant departments
English Instructor Associate
Edunara Inc.
12.2008 - 05.2011
- Delivered virtual English lessons to Korean students, focusing on grammar correction and language proficiency improvement
- Assessed and documented students’ grammatical errors to support targeted learning and progress tracking
- Prepared and submitted daily performance reports to monitor individual student development
- Compiled and submitted monthly progress reports to evaluate long-term learning outcomes and provide feedback to stakeholders
Education
Bachelor of Science - Psychology
University of The East
12-2007
Skills
- Good in oral and written communication (Filipino and English)
- Computer Literacy: well-versed in MS Office Applications and Internet operations
- Knowledgeable in administration, scoring and interpretation of Psychological Tests and writing Psychological Tests Reports
- Flexible team player, independent and with initiative
- Can work with minimum supervision in any working environment
References
Available upon request
Timeline
Philippine Onboarding Specialist
Australia New Zealand Bank (ANZ)
09.2022 - 09.2025
Regional Onboarding Specialist
Australia New Zealand Bank (ANZ)
07.2018 - 09.2022
Human Resources Verifications Specialist
Sterling Talent Solutions (formerly Checkwell Decision Inc./BackCheck)
06.2011 - 06.2018
English Instructor Associate
Edunara Inc.
12.2008 - 05.2011
Bachelor of Science - Psychology
University of The East
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