SAP Business One System Administrator
Crystal Sugar Co., Inc
07.2007 - Current
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Improved security measures by conducting vulnerability assessments and applying necessary patches.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Ensured optimal system availability by managing backup schedules and verifying successful completion of backups regularly.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Implemented proactive maintenance plans that resulted in extended equipment lifespan and reduced repair costs over time.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Collaborated with key stakeholders across multiple departments to assess operational needs and develop tailored solutions that met organizational objectives.
- Drove continuous improvement of IT governance processes.
