AURORA ARAGON
Data Analyst
Cagayan de Oro City
Summary
To be able to land a job where my qualifications merit. Where my qualifications add value to the company.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2027
2027
years of professional experience
Work History
Data Analyst (Level 2) Work from Home
Innodata Knowledge Services, Inc.
12.2025 - 05.2026
- Project Based Employment
- Review AI-generated responses across a variety of content types — text, images, and structured data
- Evaluate outputs for factual accuracy, relevance, clarity, and consistency
- Rate content quality using clear rubrics and structured guidelines
- Identify errors, hallucinations, and areas where AI responses fall short
- Write clear, actionable feedback that guides model improvement
- Work across diverse topics and content categories
Admin Staff
Autoworx Repair and General Merchandise Co. LTD
02.2023 - 05.2024
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
Office Staff
MBM Accounting Services
01.2020 - 07.2022
- Facilitated the smooth operation of daily tasks through effective prioritization of responsibilities based on urgency and importance levels.
- Maintained strict confidentiality when handling sensitive employee information or processing payroll tasks according to federal regulations governing privacy protection provisions applicable within the workplace setting.
- Reduced errors in data entry for improved accuracy with thorough attention to detail and double-checking work.
- Maintained a professional appearance at all times while managing reception duties such as greeting visitors warmly, directing them appropriately, and offering refreshments when necessary.
- Improved document organization system which resulted in easier access for staff members when searching relevant files quickly during time-sensitive situations.
- Managed high-volume incoming phone calls, ensuring timely response and accurate information provided to callers.
Head Shop Retail Specialist / Customer Service
Globe Telecom
01.2016 - 06.2017
- Increased sales revenue by promoting store promotions and upselling products.
- Streamlined checkout process by proficiently handling cash register operations, reducing wait times for customers.
- Mentored new team members on store policies, procedures, and best practices for success in their roles.
- Contributed to successful store events by assisting with planning, setup, promotion, and execution of activities.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business.
- Participated in regular training sessions for continuous improvement in retail knowledge and skills.
- Improved customer satisfaction by providing personalized assistance and product recommendations.
- Collaborated with team members to achieve monthly sales targets and maintain high performance standards.
Accounting Staff
OSTAR LED Lighting Corp.
01.2015 - 12.2015
- Managed accounts receivable collections efforts, decreasing outstanding balances owed to the company.
- Optimized accounts payable processes, reducing late fees and improving vendor relationships.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Head Shop Retail Specialist
STORES 101/ Training
- Developed strong product knowledge to provide accurate information and expert advice to customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Recommended complementary purchases to customers, increasing revenue.
- Mentored new team members on store policies, procedures, and best practices for success in their roles.
Organizing Committee (Member)
- HRM Day 2014
Practicum
Limketkai Center
12.2014 - 01.2014
Practicum
Chali Beach Resort and Conference Center
05.2004 - 04.2004
Education
Bachelor of Science - Hotel and Restaurant Management
Lourdes College
Cagayan de Oro City01-2015
Secondary - undefined
Lourdes College High School
Cagayan de Oro City01-2011
Elementary - undefined
City Central School
Cagayan de Oro City01-2007
Skills
Data analysis
Data validation
Time management
Attention to detail
Data collection management
Adaptability to new Projects/tools
English Comprehension and Written Communication
Team Collaboration
Customer Service Excellence
Product Knowledge
Affiliations
Red Cross Youth Member Cagayan de Oro City
Achievements and Awards Received
Top Seller of the year for 2016 Globe Telecom, Loyalty Awardee Lourdes College 2015, Participation
Work Experiences, Seminars, and Training Attended
- Lourdes College February 2014
- Delegate Work Ethics, Service Characteristics and Safety Practices in Restaurant Seminar Lourdes College October 2014
- Barista & Mixology Seminar Workshop Lourdes College March 4, 2013
- Work Ethics and Quality Service Seminar Lourdes College October 9, 2013
- Basic Photography Seminar Workshop Lourdes College August 4, 2013
- Event Organizing Seminar Lourdes College Conference Room September 14, 2011
- Filipino and American Breakfast Chali Beach Resort December 3, 2011
- Thai Cuisine Thai Me Up December 3, 2011
- Hotel Exposure and Short Lecture on Russian Fine Dining Service Pryce Plaza Hotel December 3, 2011
- “Cupcake Decorating HRM Day 2013 Lourdes College February 9, 2013
Timeline
Data Analyst (Level 2) Work from Home
Innodata Knowledge Services, Inc.
12.2025 - 05.2026
Admin Staff
Autoworx Repair and General Merchandise Co. LTD
02.2023 - 05.2024
Office Staff
MBM Accounting Services
01.2020 - 07.2022
Head Shop Retail Specialist / Customer Service
Globe Telecom
01.2016 - 06.2017
Accounting Staff
OSTAR LED Lighting Corp.
01.2015 - 12.2015
Practicum
Limketkai Center
12.2014 - 01.2014
Practicum
Chali Beach Resort and Conference Center
05.2004 - 04.2004
Elementary - undefined
City Central School
Secondary - undefined
Lourdes College High School
Organizing Committee (Member)
Head Shop Retail Specialist
STORES 101/ Training
Bachelor of Science - Hotel and Restaurant Management
Lourdes College