Hi, I’m
AUNDREA DION G. TAYAG
Human Resources Specialist
Angeles City,PAM
Summary
A driven professional with 5-year background in structured training programs and hands-on experience in Human Resources industry-relevant tasks. Known for reliability in team settings and flexibility in adapting to changing demands. Proficient in key operational processes and effective communication.
Overview
2026
years of professional experience
2020
years of post-secondary education
3
Certifications
Work History
CAE Philippines
HR Administrator
05.2022 - 05.2025
Job overview
- Global HR Support – PH, HK, VN:
Provided end-to-end HR services across regional offices, ensuring compliance with local labor laws and global standards. - Employee Lifecycle Management: Managed onboarding, support performance processes, and offboarding to ensure a smooth employee experience.
- Records Management: Maintained accurate employee files and HR documents in line with data privacy laws.
- Benefits Administration Handled employee benefits, liaising with providers and ensuring compliance with government requirements.
- Expat Visa Processing – Clark Freeport Zone:Processed working visas and permits for expats, ensuring full legal compliance.
- Employee Engagement & Wellness: Organized monthly engagement activities, teambuilding, L&D sessions, and health programs.
- Payroll Administration – PH & HK: Managed timely and accurate payroll processing for both Philippine and Hong Kong Training Centers.
- OJT Program Coordination: Acted as company rep for OJT programs; handled intern onboarding, training, and evaluations.
- HR Generalist Support: Delivered daily HR operations support, policy communication, and employee relations assisting HR Manager, Prepared new hire letters, employee contracts, and corporate policies, Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
TOA Global
HRIS Specialist (Project-based)
09.2021 - 02.2022
Job overview
- Management of HRIS System
- Support in transferring data for 5000 employees to new HRIS System
- Upload information of onboarding new hires on the company's system (SPROUT HR).
- Generate Employee IDs
- Generate Employee Database manually every week.
- Attend to 100 to 150 emails a day.
- Sending Payroll Reports every cutoff.
- Generating Attrition Report Weekly.
Topdata Global IT Solutions
Technical Support Representative
11.2020 - 02.2021
Job overview
- Deliver service to end-users via chat and email.
- Evaluate and analyze the issues faced by end-users and provide appropriate troubleshooting and resolution steps.
- Customer experience and sales representative
STARTEK PHILIPPINES
HR Coordinator
06.2019 - 02.2020
Job overview
- Onboarding Support (Graveyard Hires):Assist with onboarding activities for new hires working the night shift, including orientation facilitation and documentation collection.
- Document Management:Maintain and update employee records, including contract renewals, ID issuance, memos, and performance documentation.
- Support for Exit Processes:bAssist with clearance, asset return, and exit interviews of night shift resignations or terminations.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Compliance & Recordkeeping of Employee Benefits:Ensure proper filing and tracking of benefits-related documentation in accordance with labor laws and company policies.
Metro Psych Facility (Metro Psychiatry Inc.)
On-the-Job Trainee
01.2019 - 03.2019
Job overview
- Clinical Setting OJT
- gained practical experience and apply theoretical knowledge in real-world mental health environments.
Angeles University Foundation - Guidance and Counseling Center
On-the-Job Trainee
Job overview
- Educational Setting OJT
- Observe classroom dynamics and individual student behavior.
- One-on-one or group counseling sessions under supervision.
- Help administer basic psychological or behavioral screening tools.
Luenthai International
On-the-Job Trainee
03.2019 - 06.2019
Job overview
- Industrial and Organizational Setting OJT
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
Education
Angeles University FoundationAngeles City, Province Of Pampanga, Philippines
Bachelor of Science from Psychology
04-2019
Angeles City Science High SchoolAngeles City, Province Of Pampanga, Philippines
High School Diploma
04-2015
Skills
Recruitment Process
Employee Life-Cycle
Benefits Management
Microsoft Office Literate
Prioritization and scheduling
Effective cross-team communication skills
Report generation
Skilled in documentation processes
Customer service
Basic Technical Support
Administrative support
Adaptability and flexibility
Active listening
Certification
Psychometrician Board Exam Passer, 11/01/19
Extra-Curricular Activities
KASAUF (Psychology Students Non-Mandated Organization), Vice President, S.Y. 2016-2017
Timeline
HR Administrator
CAE Philippines
05.2022 - 05.2025
HRIS Specialist (Project-based)
TOA Global
09.2021 - 02.2022
Technical Support Representative
Topdata Global IT Solutions
11.2020 - 02.2021
HR Coordinator
STARTEK PHILIPPINES
06.2019 - 02.2020
On-the-Job Trainee
Luenthai International
03.2019 - 06.2019
On-the-Job Trainee
Metro Psych Facility (Metro Psychiatry Inc.)
01.2019 - 03.2019
On-the-Job Trainee
Angeles University Foundation - Guidance and Counseling Center
Angeles University Foundation
Bachelor of Science from Psychology
04.2019
Angeles City Science High School
High School Diploma