Augustus Amponin
Bartender Supervisor
Dasmariñas, Cavite, Philippines
Summary
Veteran Bartender with 28 years of Local and International work experience and 3 years as a Head Bartender with Norwegian Cruise Line. Bringing deep understanding of running profitable operation, including assessing needs, controlling inventory costs and effectively managing labor hours. Demonstrated success in training employees, overseeing schedules and motivating team members to achieve demanding sales, service and productivity targets. Customer-oriented Bar Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Reliable with independent approach to handling high-volume customer loads. Well-versed in assisting Bar staff with drinks and orders. Excellent relationship-builder and multitasker always ready to support team needs.Attained Training management from previous employers and recipients of various recognition for a work done.
Overview
23
23
years of professional experience
3
3
Certificates
2
2
Languages
Work History
Bartender/Bar Supervisor
Norwegian Cruise Line
7665 Corporate Center Drive , Miami, Florida, United States
08.2001 - 04.2021
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Bartender
Star Cruises PTE Ltd
Pelabuhan Klang, Selangor , Malaysia
02.1998 - 07.2001
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Helped management plan and serve bar menu exceeding customer expectations.
- Upheld strict regulations for safe alcohol service and food safety.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Assisted with inventorying beverage stock and bar supplies.
- Prepared garnishes by evenly slicing and pitting fruits.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Education
Bachelor of Arts - Electronics
Guzman Institute of Technology
Manila, Metro Manila, Philippines 06/1988 - 03/1991
Skills
Supervisory skills
undefinedCertification
Member of Philippine Bartender League ]
Timeline
Bartender/Bar Supervisor
Norwegian Cruise Line
08.2001 - 04.2021
Bartender
Star Cruises PTE Ltd
02.1998 - 07.2001
Bachelor of Arts - Electronics
Guzman Institute of Technology
06/1988 - 03/1991
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