Augustine Passanante
Dilvrd
DENVER,CO
Work Preference
Work Type
Part TimeContract WorkGig WorkConsultingSeasonal Work
Location Preference
On-SiteRemoteHybrid
Location:
DENVER, CO
Open to relocation:
Yes
Minimum Desired Compensation
$52000/yr
Important To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home option
24
years of professional experience
Motivated professional with a background in entrepreneurship and leadership, seeking to leverage skills in the cannabis industry. Experienced in team collaboration and building strong relationships. Committed to developing a successful career focused on growth and innovation over the next 15 to 20 years.
Work History
A Delivery Partner and Customer Service Specialist
2 Years 1 Month- Coordinated timely deliveries through route planning navigation tools and customer instructions.
- Maintained accurate proof-of-delivery records and handled parcel documentation to support shipment tracking and operational accuracy.
- Investigated delivery exceptions by identifying delay causes, coordinating communication on updated timelines, correcting address issues, and arranging alternate drop-off options.
- Managed delivery timing through route planning with navigation tools and customer instruction follow-through.
AutoCAD Drafter & Designer
3 Years 3 Months- Created detailed, dimensioned AutoCAD shop drawings for interior millwork and cabinetry installation packages to support accurate construction documentation.
- Validated architectural plan details and field measurements to confirm design specifications prior to drafting.
- Incorporated revision redlines and client-driven change requests into updated drawings for controlled, accurate documentation.
- Managed coordination with project managers and installers to resolve layout and detailing issues.
- Reviewed architectural plans and field measurements, applying design specifications to support accurate drafting.
Owner, Operator, and Fonder of Prime Steaks, LLC
6 Years 2 Months- Planned daily schedules and coordinated workflow across Sales and Customer Service to maintain operational continuity.
- Coordinated coaching for product knowledge, reinforced service standards, and ensured completion of closing procedures to maintain team compliance.
- Managed inventory controls, vendor communications, and order fulfillment to ensure consistent product availability.
- Built and sustained local business relationships to support referral pipeline and improve customer retention.
- Led end-to-end hiring and onboarding of recruiting and cloning sales representatives to align selling approach and support team consistency.
General Field Sales Manager
7 Years 10 Months- Resolved route issues and customer concerns promptly to maintain service continuity.
- Reviewed field performance trends to implement process improvements that enhanced turnaround times and reduced errors.
- Collaborated with warehouse and office teams to ensure alignment of inventory orders with delivery schedules.
- Monitored field activities to ensure compliance with company policies and food handling standards.
Education
Associate of Applied Science - Computer Drafting & Design
- Honoree of [Honor Name]
- Dean's List [Semester and Year]
- Honor Roll [Semester and Year]
- Ranked in Top 5% of class
- CapsThe Bucks County. Oxford Valley Skate Park Where we took An old Empty mall and transported it into a gigantic amazing skate park for skaters of all ages
- GPA: 3.9 GPA
Skills
Strong time management
Organizational growth
Reliability and punctuality
Effective problem solving
Deadline adherence
Tech-savviness
Route planning expertise
Positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Dependable and reliable
Loading and unloading
GPS and route planning
Valid Driver's license
Customer interaction
Map reading and navigation skills
Defensive driving
Forklift operation
Equipment operation
Route planning
Client relationship management
Personal Information
Driving License: Valid Driver's license
Timeline
A Delivery Partner and Customer Service Specialist
Dilvrd
07.2022 - 08.2024Read More
AutoCAD Drafter & Designer
JBI Interiors.
10.2015 - 01.2019Read More
Owner, Operator, and Fonder of Prime Steaks, LLC
Prime Stakes of America; Passanante Brothers HFS Retail Division Butcher Shop on Wheels.
03.2008 - 05.2014Read More
General Field Sales Manager
Home Food Services of PA
05.2000 - 03.2008Read More
ITT Technical Institute.
Associate of Applied Science from Computer Drafting & Design
Read More