Audel John Ybas
Cebu City
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Event Management Assistant
Freelance
02.2012 - 07.2015
- Facilitated clear communication between all parties involved in an event, ensuring smooth coordination and timely updates.
- Assisted in securing high-quality speakers and entertainment options to elevate the overall experience for attendees.
- Streamlined event registration processes for increased attendee convenience and reduced wait times.
- Monitored event activities closely to proactively address any issues or challenges that arose during execution.
- Ensured optimal audio-visual setup at each event location by coordinating with technical teams.
- Upheld a consistently professional image representing the organization at all times.
- Developed efficient systems for tracking progress on multiple simultaneous projects.
Customer Service Representative
Nations Info Corp.
3 2021 - 4 2022
- Provided exceptional customer service to clients in the real estate and telecommunications industries (T-Mobile)
- Handled a high volume of calls, resolving inquiries and addressing concerns effectively
- Demonstrated strong communication and problem-solving skills
- Maintained a high level of customer satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Sales and Marketing Representative
Synergium Business Solutions, Inc.
08.2015 - 02.2021
- Boosted sales revenue by implementing effective marketing strategies and building strong client relationships.
- Built local sales and marketing plan for each targeted district within defined territory.
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Consistently met or exceeded monthly quotas by adopting a proactive approach to lead generation, relationship management, and closing deals.
Dance Choreographer
Freelance
04.2022 - 10.2024
- Created variety of original dance routines for different classes according to skill level and performance plans.
- Developed captivating stage productions for various shows, resulting in increased audience engagement and positive reviews.
- Designed custom warm-up routines to optimize dancer preparation, reducing injury rates and improving performance quality.
- Synchronized lighting, music, and costume design elements with choreography for cohesive visual impact in performances.
- Elevated audience experience by delivering emotionally engaging storytelling through movement and expression in dance pieces.
- Collaborated with directors and producers to ensure seamless integration of choreography into overall production vision.
- Traveled between company locations to provide dance camp instruction and supervise competitions.
- Enhanced dance performances by creating innovative choreography tailored to the dancers'' abilities and strengths.
- Managed budgets effectively for costume design needs while maintaining high-quality aesthetics within financial constraints.
- Composed sequences of steps and moves for dancers.
Education
High School Diploma -
CBD COLLEGE
Cebu City 01.2006 - 01.2007
Skills
Customer Service: Excellent communication, active listening, problem-solving, conflict resolution
Communication: Strong verbal and written communication skills
Adaptability: Quick learner, able to adapt to new situations and technologies
Teamwork: Collaborative and supportive team player
Language: Can speak English,however, I am willing to learn new foreign language specifically German
Interest: Cooking
Timeline
Dance Choreographer
Freelance
04.2022 - 10.2024
Sales and Marketing Representative
Synergium Business Solutions, Inc.
08.2015 - 02.2021
Event Management Assistant
Freelance
02.2012 - 07.2015
High School Diploma -
CBD COLLEGE
01.2006 - 01.2007
Customer Service Representative
Nations Info Corp.
3 2021 - 4 2022
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