Ric Romano
Lipa City
Summary
Experienced Key Account Manager with over 15 years of expertise in education sales, SaaS solutions, and B2B relationship management. Proven ability to deliver innovative solutions tailored to client needs, foster long-term partnerships, and drive customer success. Skilled in strategic account planning, stakeholder engagement, and providing exceptional client experiences in both education and technology sectors. Strong background in account management and client relations, known for strategic thinking, effective communication, and adaptability to changing needs. Demonstrated ability to drive team collaboration, maximize revenue, and foster client satisfaction. Reliable and results-focused, consistently delivering high-quality outcomes.
Overview
16
16
years of professional experience
Work History
Account Director – Mindanao
Sprout Solutions Inc.
11.2023 - Current
- Managed enterprise-level accounts, delivering customized HRIS solutions that streamlined client workflows and improved operational efficiency
- Cultivated strong relationships with decision-makers, ensuring exceptional client experiences and sustainable partnerships
- Collaborated with cross-functional teams to identify and address unique business challenges through tailored software solutions
Partner Manager – Philippines
KooBits Learning Pte Ltd
07.2021 - Current
- Established and nurtured strategic partnerships to expand the adoption of digital learning platforms in schools
- Designed and delivered training programs to enable partners to effectively implement and maximize the value of KooBits’ solutions
- Developed B2B marketing strategies to enhance engagement and ensure seamless collaboration between partners and stakeholders
Regional Sales Director - South Luzon
PhilSmile Inc.
01.2019 - 09.2019
- Championed ERP solutions for schools by aligning client needs with customized educational software offerings
- Strengthened relationships with academic institutions, resulting in improved satisfaction and long-term collaborations
- Conducted in-depth consultations to create tailored solutions addressing operational challenges in schools
Senior Account Manager
Vibal Group Inc.
03.2009 - 01.2018
- Directed account management efforts for educational publishing and digital solutions, enhancing client satisfaction through personalized service and proactive support
- Successfully introduced CRM strategies to streamline communication and maintain trust with key accounts
- Built strong relationships with academic institutions, positioning Vibal as a trusted partner for educational resources
Education
Bachelor of Science - Marketing
Ateneo De Davao University
Davao City, Province Of Davao Del Sur, Philippines04.2003
Skills
- Education Sales
- Customer relationship management
- Account relationship management
- CRM software proficiency
- Marketing
- Business development
- Territory growth
- Account management
- Territory management
- Consultative selling techniques
- B to B sales
- Problem-solving
Awards
Corporate Gold Elite Planner,2019 – AIA Philippines, 2nd in Regional Sales,2017 – Vibal Group Inc., Top eBook Seller,2014 – Vibal Group Inc.
LANGUAGES
Cebuano-Bisaya
Filipino
English
Timeline
Account Director – Mindanao
Sprout Solutions Inc.
11.2023 - Current
Partner Manager – Philippines
KooBits Learning Pte Ltd
07.2021 - Current
Regional Sales Director - South Luzon
PhilSmile Inc.
01.2019 - 09.2019
Senior Account Manager
Vibal Group Inc.
03.2009 - 01.2018
Bachelor of Science - Marketing
Ateneo De Davao University
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