Athena Chan
Center Director And Business Owner
Silang
Summary
Background includes managing teams of childcare professionals focused on caring for infants to teens. Knowledgeable daycare leader with in-depth understanding of program management, budget administration, and emergency planning. Hardworking and decisive with good organizational, problem-solving and conflict management skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Creative Business Owner with exceptional background spent in Customer Service and healthcare. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Center Director and Owner
Teacher A's House Of Learning - South Forbes Silang Cavite Branch
Cavite
02.2022 - Current
- Developed and implemented emergency response plans for disasters, security issues, and injuries.
- Kept facility in compliance with all applicable standards and laws.
- Worked with other departments, local governmental organizations and community groups to provide well-rounded host of services for patrons.
- Fostered caring and safe environment for children and parents.
- Cultivated and strengthened relationships with children and families.
- Recruited and developed solid team of professionals to care for up to at least 24 children each day.
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Led and motivated young people from diverse backgrounds, fostering improved job and social skills.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Neonatal Intensive Care Unit Staff Nurse
Unihealth Southwoods Health And Medical Center
Laguna
09.2021 - 12.2021
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Assessed, evaluated, and cared for neonate and pediatric patients.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Guided patients, caregivers, and family members on plans of treatment and helpful resources available locally to support care.
- Assessed and documented changes in patient's condition and prepared patient for transfer to higher level of care.
- Skilled at working independently and collaboratively.
- Worked effectively in fast-paced environments, handling 3-4 patients per shift.
Domestic Head Cabin Attendant and International Flight Attendant
Philippine Airlines
Metro Manila
09.2015 - 06.2019
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Ensured safety and comfort of customers onboard aircraft.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to 100 to 300 passengers per destination.
- Relayed updates and information to passengers after confirming key details with pilot.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Resolved passenger conflicts and medical emergencies during flights.
Domestic Head Cabin Attendant
Philippine Airlines
04.2012 - 06.2019
- Adhered strictly to CAAP regulations regarding security measures throughout all stages.
- Assisted in serving meals and beverages according to dietary preferences.
- Assisted during boarding, making sure passengers were comfortable and settled before takeoff
Domestic Flight Attendant
Philippine Airlines
04.2011 - 09.2015
Dermatology Nurse
Skintrends Dermatology
Metro Manil
03.2010 - 01.2011
- Evaluated patient histories, complaints, and current symptoms.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Education
Bachelor of Science in Nursing -
Trinity University of Asia- St. Luke’s College of Nursing
Quezon City, PhilippinesSecondary Education -
Miriam College High School
Quezon City, PhilippinesPrimary Education -
Holy Spirit School
Quezon City, PhilippinesSkills
Team Building
Accomplishments
- 5-Year Service Award (Philippine Airlines), 2016
- University Scholar (A member of the Trinity University of Asia Badminton Varsity Team), 2005-2009
- Trinity University of Asia - St. Luke’s College of Nursing In-House Review Program: Top5 on the Exam on Operating Room Nursing, 2008
- Exchange Student to McKillop Catholic College Canberra, Australia (Miriam College High School), 2002
Activities
- Basic Life Support Seminar, 2018
- First Aid Training by Red Cross Philippines, 2018
- Global Fusion Inc. Leadership Camp 2: The Soul of Leadership, 2009
- Victory Church Development Ministry, New Manila: Brgy. Damayang Lagi Medical Mission, 2009
- Treat or Threat: A Seminar on the Prevention of Infectious Diseases in Health Care Facilities, 2009
- Don’t Cross the Line: A Seminar on the Advocacy Towards Safe Medication Administration, 2009
- Basic Life Support Training/ Seminar, 2008
- Advanced Cardiovascular Life Support Training/ Seminar, 2008
- Community Health Nursing Service, 2007-2008
References
- Mr. Ronald C. Oropeo, Philippine Airlines Cabin Services Manager, +63917 5832639
- Mrs. Bea M. Cruz, Former Trinity University of Asia-St. Luke’s College of Nursing Clinical Instructor & Head Nursing Manager in Our Lady of Lourdes Hospital Manila, +63917 583 3940
- Dr. Herbia Joy Mongcal, Skintrends Dermatologist and Owner, +63933 858 9155
Certification
Registered Nurse
Timeline
Center Director and Owner
Teacher A's House Of Learning - South Forbes Silang Cavite Branch
02.2022 - Current
Neonatal Intensive Care Unit Staff Nurse
Unihealth Southwoods Health And Medical Center
09.2021 - 12.2021
Domestic Head Cabin Attendant and International Flight Attendant
Philippine Airlines
09.2015 - 06.2019
Domestic Head Cabin Attendant
Philippine Airlines
04.2012 - 06.2019
Domestic Flight Attendant
Philippine Airlines
04.2011 - 09.2015
Dermatology Nurse
Skintrends Dermatology
03.2010 - 01.2011
Bachelor of Science in Nursing -
Trinity University of Asia- St. Luke’s College of Nursing
Secondary Education -
Miriam College High School
Primary Education -
Holy Spirit School
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