Aslia Macalbi
DAVAO CITY
Summary
Proven Pet Attendant and Service Crew Member with a track record of enhancing customer satisfaction and animal care at Pet House Davaoao. Expert in animal handling and strong communication, demonstrated through improved client relations and operational efficiency. Skilled in fostering a clean, ethical environment, showcasing reliability and a positive attitude in all tasks.
Overview
9
9
years of professional experience
Work History
Pet Attendant
Pet House Davao
11.2023 - Current
- Delivered exceptional service to clients by addressing inquiries or concerns promptly while remaining professional at all times.
- Promoted positive reinforcement methods in training sessions to encourage desired behaviors from pets under care effectively.
- Maximized efficiency in daily operations by managing schedules, records, and inventory for optimal productivity.
- Ensured pet safety by closely monitoring animal behavior and health, addressing any concerns promptly.
- Contributed to overall client satisfaction through regular updates on their pets'' activities, behaviors, or health issues during their stay at the facility.
Service Crew Member
Topserve Manpower Solution Inc.
01.2016 - 03.2019
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
Education
Bachelor Of Science Major In Social Work - Social Services
University of Mindanao
Davao City01.2017
High School Diploma - High School Graduate
Sta.Ana National High School
Davao City03.2012
Skills
- Animal handling expertise
- Organizational growth
- Reliability and punctuality
- Cleanliness and hygiene
- Professionalism and ethics
- Creativity and innovation
- Strong communication
- Positive attitude
- Honest and trustworthy
- Customer service
- Verbal and written communication
- Client communication
Timeline
Pet Attendant
Pet House Davao
11.2023 - Current
Service Crew Member
Topserve Manpower Solution Inc.
01.2016 - 03.2019
Bachelor Of Science Major In Social Work - Social Services
University of Mindanao
High School Diploma - High School Graduate
Sta.Ana National High School
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