ASHLEY RAIN PUA
Kitchen Staff
Valenzuela City
Summary
Kitchen professional with practical experience in food preparation and maintaining kitchen hygiene. Known for reliability and adaptability, consistently meeting demands of dynamic kitchen. Skilled in food safety, inventory management, and effective communication.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Kitchen Intern
The Manila Hotel
03.2024 - 05.2024
- Provided exceptional customer service by addressing diner concerns promptly and professionally.
- Developed knife skills through consistent practice and training under the guidance of experienced chefs.
- Enhanced kitchen efficiency by assisting in the preparation of ingredients and maintaining a clean work area.
- Observed experienced staff members to acquire knowledge on advanced culinary techniques and plating styles.
- Collaborated with other interns to complete tasks quickly and efficiently, improving overall kitchen workflow.
Receptionist Intern
Hap Chan
02.2019 - 03.2019
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Advised customers about special offerings and menu items to help drive sales.
- Handled customer concerns with diplomacy, working towards satisfactory resolutions while maintaining a positive atmosphere.
- Demonstrated excellent multitasking abilities by juggling numerous tasks concurrently while remaining calm under pressure.
- Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
Education
Bachelor of Science - Hospitality Management
WCC-ATC North Manila
Grace Park, Caloocan, Metro Manila 04.2001 -
Senior High School - Techvoc - HE
New Prodon Academy of Valenzuela
Valenzuela, Metro Manila03-2018
High School -
New Prodon Academy of Valenzuela
Valenzuela, Metro Manila03-2016
Elementary -
Parada Elementary School
Valenzuela, Metro Manila03-2012
Skills
- Diligent worker
- Proficient in managing multiple tasks
- Eager to learn
- Effective communication
- Customer engagement
- Constructive mindset
- Organizational time strategies
- Reliable commitment to responsibilities
- Workplace professionalism
- Proficient in managing stress
- Collaborative teamwork
- Responsive to new challenges
Timeline
Kitchen Intern
The Manila Hotel
03.2024 - 05.2024
Receptionist Intern
Hap Chan
02.2019 - 03.2019
Bachelor of Science - Hospitality Management
WCC-ATC North Manila
04.2001 -
Senior High School - Techvoc - HE
New Prodon Academy of Valenzuela
High School -
New Prodon Academy of Valenzuela
Elementary -
Parada Elementary School
SEMINARS AND TRAININGS
- Personality Development
May 29, 2023 Conrad Hotel
- Customer Service
May 29, 2023 Conrad Hotel
- Winning the Guest: Effective Front Desk Communication in Hospitality Industry
March 31, 2023 WCC - ATC North Manila
- The 21st Hospitality and Tourism Professional in Amidst of Covid-19 Pandemic: A Sharing of Knowledge and Life Experiences
May 13, 2021 WCC - ATC North Manila
- Self Sufficiency and Sustainability: An Introduction and Practical Approach Towards Financial Freedom in the New Normal
May 11, 2021 WCC - ATC North Manila
Disclaimer
I hereby certify that all information above is true and correct to the best of my knowledge and belief.