Arvyn Arsigono

Curriculum Vitae To apply my extensive experience in my field of specialty by providing exceptional service to a position that is highly motivated, fun-loving, and innovative. Also, be able to positively reinforce colleagues to perform and develop productive individuals. Customer Support Specialist ePerformax Contact Center, BPO, Makati City, Philippines I started my career with the company as a support agent. A er getting a hang of the process, I was promoted to an Escalations Specialist handling supervisor calls. In my years of experience, I was then promoted as a Performance Development Analyst that evaluates phone call interactions. The last position I held was a Performance Development Coach. I am handling agents. Doing evaluations, coaching, and ensuring maximization of agent's potential to attain maximum performance. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.