Timeline
Work Preference
Work History
Overview
Education
Skills
Summary
Generic

Arvin Luther Trajano

Customer Service
Tagbilaran,BOH

Timeline

Customer Service Representative

JP Morgan Chase
03.2024 - 08.2025

Bachelor of Arts - Communication

Holy Name University
04.2014 - 06.2018

Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home option

Work History

Customer Service Representative

JP Morgan Chase
03.2024 - 08.2025
  • Assisted customers with inquiries, providing accurate information and effective solutions.
  • Learned company products and services to support customer needs and enhance satisfaction.
  • Handled routine transactions, ensuring timely processing and attention to detail.
  • Collaborated with team members to improve customer service processes and workflows.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Education

Bachelor of Arts - Communication

Holy Name University
Tagbilaran Bohol
04.2014 - 06.2018

Skills

Customer service

Active listening

Critical thinking

Data entry

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Arvin Luther TrajanoCustomer Service