Customer Service Representative
JP Morgan Chase
03.2024 - 08.2025
Arvin Luther Trajano
Customer Service
Tagbilaran,BOH
Timeline
Bachelor of Arts - Communication
Holy Name University
04.2014 - 06.2018
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home optionWork History
Customer Service Representative
JP Morgan Chase
03.2024 - 08.2025
- Assisted customers with inquiries, providing accurate information and effective solutions.
- Learned company products and services to support customer needs and enhance satisfaction.
- Handled routine transactions, ensuring timely processing and attention to detail.
- Collaborated with team members to improve customer service processes and workflows.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Education
Bachelor of Arts - Communication
Holy Name University
Tagbilaran Bohol 04.2014 - 06.2018
Skills
Customer service
Active listening
Critical thinking
Data entry
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.