Arvie Arvin Beo
Paranaque City, Province of Rizal,RIZ
Summary
To be associated with my background, interest can be applied for future development and seeking a challenging career in the industry where I can contribute aspects and achieve results in expanding my knowledge and skills in the industry.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
VALOR GLOBAL
02.2024 - 06.2025
- Discussed Promotions, products and anything pertaining to better and more satisfactory service for the customer.
- Built a strong working knowledge of the company procedures and protocols.
- Provide Outstanding service promotion to Clients.
- Worked to motivate and support all creative staff, resulting in excellent workflow and productivity
- Provided customers with quality assistance through phone calls, emails and internet chats.
- Developed sales campaigns inbound only.
- [T-Mobile-Telco Account]
Customer Service Representative
TSD GLOBAL
04.2023 - 01.2024
- Discussed Promotions, products and anything pertaining to better and more satisfactory service for the customer.
- Built a strong working knowledge of the company procedures and protocols.
- Provide Outstanding service promotion to Clients.
- Worked to motivate and support all creative staff, resulting in excellent workflow and productivity
- Provided customers with quality assistance through phone calls, emails and internet chats.
- [ATNI Service desk Account]
Technical support Representative
Sitel
12.2021 - 03.2023
- Discussed Promotions, products and anything pertaining to better and more satisfactory service for the customer.
- Built a strong working knowledge of the company procedures and protocols.
- Provide Outstanding technical support to Clients.
- Worked to motivate and support all creative staff, resulting in excellent workflow and productivity
- Provided customers with quality assistance through phone calls, emails and internet chats.
- Developed sale campaigns and made calls to potential customers.
- [HP Technical Support]
Customer Service Representative
Concentrix
09.2021 - 12.2021
- Discussed Promotions, products and anything pertaining to better and more satisfactory service for the customer.
- Built a strong working knowledge of the company procedures and protocols.
Waiter
RAZON’s Of Guagua
09.2018 - 11.2020
- (RESIGNED)
Stock Clerk
SM Star Appliance Center Inc.
01.2018 - 06.2018
Kitchen Assistant
MASUMA Food Industry, MFI
09.2016 - 01.2018
Education
Hotel and Restaurant Management - (INC)(BAKING 101) (UNDERGRAD)
DATAMEX COLLEGE OF SAINT ADELINE
04.2015
HighSchool - undefined
Parañaque National HighSchool (MAIN)
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Call center experience
- Computer proficiency
Hobbies and Interests
Competetive games, Video Editing, Chess, Jui-jitsu, Traveling, Earning money, Side hustles
CONTACT
- PHONE: 09101439151/09198608132
- WEBSITE: https://www.linkedin.com/in/martin-beo-74ac68209/
- EMAIL: Martinbeo20@gmail.com
Languages
English
Bilingual or Proficient (C2)
Timeline
Customer Service Representative
VALOR GLOBAL
02.2024 - 06.2025
Customer Service Representative
TSD GLOBAL
04.2023 - 01.2024
Technical support Representative
Sitel
12.2021 - 03.2023
Customer Service Representative
Concentrix
09.2021 - 12.2021
Waiter
RAZON’s Of Guagua
09.2018 - 11.2020
Stock Clerk
SM Star Appliance Center Inc.
01.2018 - 06.2018
Kitchen Assistant
MASUMA Food Industry, MFI
09.2016 - 01.2018
HighSchool - undefined
Parañaque National HighSchool (MAIN)
Hotel and Restaurant Management - (INC)(BAKING 101) (UNDERGRAD)
DATAMEX COLLEGE OF SAINT ADELINE
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