Arven Espineda
Marketing And Corporate Communication
Quezon City
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Virtual Administrative Assistant
Provisions
Quezon City
12.2021 - Current
- Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
- Completed business correspondence, transcription and data entry.
- Researched topics and events to support supervisor's work agenda and projects.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Maintained supervisor's calendar and set up reminders for meetings and appointments.
- Conferred with customers by telephone, chat or email to provide information.
Emerald Interior Center
Emerald
Quezon City
01.2014 - 12.2021
- Collaborated with team members to achieve target results.
- Used coordination and planning skills to achieve results according to schedule.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Led projects and analyzed data to identify opportunities for improvement.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Identified issues, analyzed information and provided solutions to problems.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Education
Bachelor of Science - Marketing And Corporate Communication
San Beda College
Mendiola, Metro Manila, Philippines 03.2007 - 05.2011
Skills
Customer and client relations
Database administration
Executive presentations
Workflow planning
Customer relations and communications
Scheduling and calendar management
Scheduling
Presentation design
Project planning
Adobe CS6 knowledge
Sound editing proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Virtual Administrative Assistant
Provisions
12.2021 - Current
Emerald Interior Center
Emerald
01.2014 - 12.2021
Bachelor of Science - Marketing And Corporate Communication
San Beda College
03.2007 - 05.2011