Artsol Rabino
Housekeeping
Mandaluyong
Summary
Dynamic delivery professional with a proven track record at Fastrust Services Inc, excelling in timely package delivery and customer satisfaction. Demonstrated strong communication skills and safety awareness, achieving a significant increase in positive customer feedback. Committed to reliability and punctuality, consistently optimizing routes for efficiency and effectiveness.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Delivery Rider
Fastrust Services Inc
Pasay City
05.2024 - Current
- Delivered packages efficiently to ensure timely customer satisfaction.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Communicated effectively with customers regarding delivery status and changes.
- Trained new delivery riders on best practices and safety protocols.
- Implemented strategies to reduce delivery delays and enhance efficiency.
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Resolved customer complaints promptly and professionally, maintaining a positive relationship between the business and its clients.
- Assisted in training new delivery riders by sharing best practices and offering support when needed.
- Streamlined order processing by verifying details with dispatchers before initiating deliveries.
- Stayed updated on company policies, procedures, and promotions to assist customers with any inquiries effectively.
- Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
- Maintained accurate records of deliveries, including signatures, time stamps, and addresses, to ensure proper tracking and documentation.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Expedited deliveries to meet customer deadlines and requirements.
- Drove safely in various weather and road conditions to avoid accidents.
- Delivered goods and products to customer on time and in excellent condition.
Electrician
Maxilum Inc
Mandaluyong
01.2004 - 03.2027
- Cleaned and sanitized guest rooms to maintain high standards of hygiene.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Reported maintenance issues promptly to ensure timely resolution and guest satisfaction.
- Installed electrical systems in residential and commercial settings, ensuring compliance with safety standards.
- Diagnosed and repaired electrical faults, enhancing system reliability and performance.
- Maintained tools and equipment, adhering to safety protocols and operational procedures.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
Company Driver
BContact Inc
Amadeo Cavite
04.2018 - 10.2022
- Maintained clean and safe work environment adhering to safety protocols.
- Performed general housekeeping and cleaning tasks.
- Operated company vehicles to ensure timely and safe transportation of goods and personnel.
- Monitored fuel consumption and maintenance records to enhance operational performance.
- Maintained impeccable driving record and history of zero incidents.
- Promoted a positive company image by maintaining a clean and professional appearance both on and off the road.
- Transported items to and from company site with focus on safety and efficiency.
- Operated with safety and skill to avoid accidents and delays.
- Reduced risk of accidents by strictly following company policies on safe driving practices and attending regular safety meetings.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Security Officer
Teletransform Inc
Mandaluyong
05.2013 - 09.2016
- Monitored premises to ensure safety and security protocols were consistently followed.
- Conducted regular patrols to identify and address potential security risks proactively.
- Responded promptly to incidents, coordinating with law enforcement and emergency services as needed.
- Implemented access control measures, ensuring authorized personnel only entered restricted areas.
- Trained new security staff on procedures, policies, and emergency response techniques.
- Developed incident reports detailing findings and actions taken during security events.
- Collaborated with management to enhance safety strategies and improve operational efficiency.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Education
Tesda Certificate -
Alcantara National Trade School
Alcantara Romblon 03-2004
Skills
Professionalism and courtesy
Traffic rules compliance
Reliability and punctuality
Safety awareness training
Strong communication skills
Certification
NC-II
Timeline
NC-II
04-2026
Delivery Rider
Fastrust Services Inc
05.2024 - Current
Company Driver
BContact Inc
04.2018 - 10.2022
Security Officer
Teletransform Inc
05.2013 - 09.2016
Electrician
Maxilum Inc
01.2004 - 03.2027
Tesda Certificate -
Alcantara National Trade School