Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic
Arthe Lawrence Valenzuela

Arthe Lawrence Valenzuela

Sales Associate

Summary

Professional with significant experience in coordinating travel plans and delivering outstanding client service. Strong ability to collaborate with teams and adapt to changing needs, ensuring seamless travel experiences. Skilled in itinerary planning, booking management, and problem-solving to achieve optimal results. Reliable and results-driven with focus on achieving client satisfaction and operational efficiency.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

6
6
years of professional experience
1
1
Language

Work History

BPO Travel Specialist

IQOR Bacolod
03.2023 - 04.2025
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
  • Developed strong relationships with clients, leading to repeat business and positive referrals.
  • Proactively communicated any changes or disruptions in travel arrangements before they impacted the client's experience.

Account/Sales Management

Transcom Tangub
08.2021 - 02.2023
  • Developed long-term strategic plans for key accounts by setting achievable growth objectives based on mutual goals between the company and the client.
  • Identified new business opportunities by conducting market research and competitor analysis.
  • Implemented streamlined sales processes that improved efficiency and reduced administrative workload.
  • Improved communication within the sales department by implementing regular meetings focused on reviewing goals progress and sharing best practices.
  • Analyzed sales data to uncover trends, adjusting strategies accordingly to maximize revenue potential.
  • Developed customized sales presentations tailored to individual client needs, generating increased interest in products and services.

Sales Associate

Panasiatic Solutions Inc.
03.2019 - 06.2021
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Undergraduate - HM

STI
Bacolod

Skills

  • Sales presentations
  • Performance tracking
  • Client education
  • CRM software proficiency
  • Sales planning
  • Sales operation
  • Sales team training
  • Business development and planning

Accomplishments

  • Cross-trained on the agency manager's tasks and responsibilities and was entrusted to handle all duties when that individual was unavailable.

Interests

Basketball

Modelling

Timeline

BPO Travel Specialist

IQOR Bacolod
03.2023 - 04.2025

Account/Sales Management

Transcom Tangub
08.2021 - 02.2023

Sales Associate

Panasiatic Solutions Inc.
03.2019 - 06.2021

Undergraduate - HM

STI

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Arthe Lawrence ValenzuelaSales Associate